Beach Balance Assistant

Associated Students•Long Beach, CA

22h•Onsite

About The Position

Under the general supervision of the Membership & Wellness Manager, the Beach Balance Assistant provides information to members and establishes the benefits of the Beach Balance Center. This role involves greeting and welcoming constituents, explaining program benefits, assisting with registrations for services like massage therapy, biofeedback assessment, and wellness coaching, and managing the daily operations of the Beach Balance Center.

Requirements

Experience in customer service
Effective organization and communication skills are desirable.
Concurrent enrollment in six or more units at CSULB.
Knowledge of recreation and wellness activities
Ability to connect well with constituents.
Willingness to work with an ethnically and culturally diverse group of student staff and volunteers.
Exceptional customer skills, dependability and punctuality are a must.
Enhanced leadership skills
Ability to work in a diverse environment.
Excellent oral and written communication skills
Interpersonal and problem-solving skills
Ability to work in a changing environment
Familiarity with current technology practices and standards.
Ability to read, analyze, and interpret financial reports, and legal documents.
Ability to respond to common inquiries or complaints from students, faculty, staff, regulatory agencies, or members of the local community.
Ability to effectively present information to university management, student groups, and/or boards of directors.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Patient, trustworthy, dedicated, responsive to member needs, and outgoing.
Strong customer service skills
Adaptable to last-minute changes
Ability to work effectively with a wide variety of people and personalities.
Must be able to work a minimum of 8 hours per week with the flexibility to cover up to 20 hours per week as needed.
Must be available to work evenings and some weekends as needed during the academic year.
Hours during summer and winter breaks are to be determined by supervisor.
Regularly required to talk and listen during interactions with students.
Frequently required to sit for extended periods and to use hands to take notes, operate a computer keyboard, etc.
Occasionally required to stand and to walk to various locations throughout campus.
Occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus.

Nice To Haves

Recreation Administration major preferred
Kinesiology major preferred
Health Services major preferred

Responsibilities

Greets and welcomes all constituents of the SRWC Beach Balance Center with courtesy and develops relationships that ensure member use and satisfaction.
Explain the benefits and assist constituents in registering for Beach Balance Center related programs by performing a variety of tasks including but not limited to program registration and promotion of massage therapy, biofeedback assessment and wellness coaching.
Assists with opening and closing of the Beach Balance Center.
Embodies ASI Recreation mission and demonstrates it on a daily basis.
Maintain calendar for the Beach Balance Center activities.
Answer phones, and assists with questions and concerns about the Beach Balance Center and all SRWC programs and features.
Respond to participant emails in a timely and professional manner.
Attend monthly staff meetings and ongoing trainings.
Assists in office work (filing, faxing, photocopying, scanning etc.) as needed.
Assists with special projects (ideation, planning, and execution of programming) as needed.