Beach Balance Assistant

Associated Students•Long Beach, CA

1d•Onsite

About The Position

Under the general supervision of the Membership & Wellness Manager, the Beach Balance Assistant provides information to members and establishes the benefits of the Beach Balance Center. This role involves greeting and welcoming constituents, explaining program benefits, assisting with registrations for services like massage therapy, biofeedback assessment, and wellness coaching. The assistant also helps with opening and closing the center, maintaining its calendar, answering phones, responding to emails, attending meetings and trainings, and performing general office tasks. Additionally, the position may involve assisting with special projects related to programming.

Requirements

Must be a current and active CSULB student enrolled in a minimum of 6 units.
Strong student development knowledge.
Ability to connect well with students.
Willingness to work with an ethnically and culturally diverse group of student staff and volunteers.
Willingness to research information and professional organizations.
Exceptional customer skills are a must.
Must possess enhanced leadership skills and be able to work in a diverse environment.
Must be available to work a minimum of 8 hours per week with the flexibility to cover up to 20 hours per week as needed.
Shifts may include evenings, weekends, and special events, and scheduled hours may fluctuate based on departmental needs and event activity.

Nice To Haves

Previous experience in customer service is preferred.
Recreation, Kinesiology and Health Services majors are preferred, but not required.

Responsibilities

Greets and welcomes all constituents of the SRWC Beach Balance Center with courtesy and develops relationships that ensure member use and satisfaction.
Explain the benefits and assist constituents in registering for Beach Balance Center related programs by performing a variety of tasks including but not limited to program registration and promotion of massage therapy, biofeedback assessment and wellness coaching.
Assists with opening and closing of the Beach Balance Center.
Embodies ASI Recreation mission and demonstrates it on a daily basis.
Maintain calendar for the Beach Balance Center activities.
Answer phones and assists with questions and concerns about the Beach Balance Center and all SRWC programs and features.
Respond to participant emails in a timely and professional manner.
Attend monthly staff meetings and ongoing trainings.
Assists in office work (filing, faxing, photocopying, scanning etc.) as needed.
Assists with special projects (ideation, planning, and execution of programming) as needed.
Other duties as assigned, reasonably within the scope of the job.