BDC Service Coordinator

Lithia & Driveway•Maplewood, MN

1d•Onsite

About The Position

As a BDC Service Coordinator, you’ll be the behind-the-scenes hero supporting our Service departments. Your role will be key in keeping operations smooth and customers happy. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Requirements

Strong communication skills (phone and email)
Excellent time management and multitasking abilities
Fast and accurate typing
Strong computer and phone skills
High School graduate or equivalent
18 years or older required

Nice To Haves

Bonus points for strong computer and phone skills

Responsibilities

Connect with customers via phone, email, and online platforms to schedule appointments and follow up
Maintain and organize our customer database
Stay up-to-date on Audi product info, promotions, and pricing
Help convert leads into loyal customers with your positive attitude and excellent service
Coordinate schedules and keep things running like a well-oiled machine