Service Department BDC

PAC • Lynnwood, WA

1d • Onsite

About The Position

Pierre Ford & Lincoln of Lynnwood is seeking a highly motivated BDC Representative to supplement our Service Department. A Business Development Center Representative is responsible for processing inbound and outbound service appointment scheduling. This position requires an independent self-starting individual who can also deliver excellent customer service. Ability to embrace technology is also a must. Dealership experience is not required, as entry-level training is available. You must be a self-starter!

Requirements

• Independent self-starter
• Ability to embrace technology
• Entry level training is available
• Must be a self-starter

Nice To Haves

• Dealership experience

Responsibilities

• Processes inbound service scheduling including online, owner portals, AI scheduler, & phone
• Coordinates & schedules pick up and deliveries
• Performs routine conquest outbound campaigns & tracks results
• Maintains all company and factory compliance & training
• Performs routine cashier duties
• Maintains a professional appearance and workplace environment
• Maintains strong customer satisfaction
• May be assigned other duties by management team

Benefits

• health, dental, vision, and life insurance plans
• 401k retirement plan with company match
• Paid Time Off
• Flexible Spending Account
• Voluntary Insurance Options: including Aflac, accident, and critical illness
• 6 paid holidays per year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed