BDC Representative
About The Position
Serra CDJR Lake Orion is seeking a motivated and customer-focused BDC Representative to join our team in Lake Orion, MI. Serra CDJR Lake Orion is a reputable automotive dealership committed to providing exceptional customer service and quality vehicles. Located in Lake Orion, MI, we pride ourselves on fostering a welcoming environment for both our customers and team members. Join us and become part of a company dedicated to excellence and community engagement. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Requirements
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Customer service oriented with a positive attitude.
- Ability to work effectively in a team environment.
- Previous experience in automotive, customer service, or sales is a plus.
- Proficient in computers and CRM systems.
Responsibilities
- Manage inbound and outbound customer communications via phone, email, and other channels.
- Schedule appointments for sales and service departments.
- Follow up with customers to provide updates and address any questions or concerns.
- Maintain accurate and up-to-date customer records in the CRM system.
- Collaborate with sales and service teams to maximize customer retention and satisfaction.
- Promote dealership services and special offers to potential and existing customers.
Benefits
- Salary of $3,000 per month + bonus opportunities
- Opportunity to work with a supportive and professional team.
- Career growth and development opportunities within Serra CDJR Lake Orion.
- Competitive work environment in Lake Orion, MI.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
