BDC Representative

REINEKE FAMILY DEALERSHIPS INC • Lima, OH

6d • Onsite

About The Position

A Business Development Consultant (BDC) plays a key role in recruiting new customers and maintaining relationships with current customers. A BDC utilizes our online e-Leads program to assist customers in the search of a new vehicle through phone calls, email, and text.

Requirements

• Must have excellent customer service and a desire to help customers
• Ability to work well in a team-oriented atmosphere
• Detail oriented and proficient with computers, email, smart phones, and the internet
• 1+ year(s) experience in customer service, sales, or related work
• Basic Microsoft Office Suite knowledge – Excel, PowerPoint, Word

Responsibilities

• Contact new and existing customers to discuss current sales promotions.
• Set appointments for customers.
• Collaborate with Sales team on appointments and customer needs.
• Respond to inbound phone calls and internet inquiries to develop customer trust and generate customer visits to our stores.
• Follow up with customers to ensure satisfaction and to produce referrals.
• Urge sales by being honest, persuasive, and taking initiative to get the job done.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees