BDC & Rental Car Rep
Classic Toyota - Wilkesboro•North Wilkesboro, NC
•Onsite
About The Position
At Classic Toyota - Wilkesboro, we are seeking a dedicated BDC & Rental Car Representative to join our team in North Wilkesboro, NC. This role involves both customer interaction through our call center and rental car counter operations. The ideal candidate will be responsible for answering incoming calls, setting appointments, making outbound calls to schedule appointments, and assisting customers at the rental car counter.
Requirements
- Excellent communication and phone etiquette skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Previous experience in a call center or customer service role preferred.
- Familiarity with rental car processes is a plus.
- Reliable and punctual with a professional attitude.
Responsibilities
- Answer incoming calls promptly and professionally.
- Set appointments for sales and service departments.
- Make outbound calls to follow up with customers and schedule appointments.
- Assist customers at the rental car counter, processing rental agreements and managing vehicle availability.
- Maintain accurate records of customer interactions and appointments.
- Provide excellent customer service and support to help build strong customer relationships.
Benefits
- Competitive compensation of $14.00 per hour, paid semi-monthly.
- Opportunity to work with a reputable and established dealership.
- Supportive team environment with opportunities for growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
