BDC Associate

Blue Compass RV Cincinnati•Cincinnati, OH

5d•Onsite

About The Position

Start your journey with Blue Compass RV as we are looking for Business Development Sales Associates to join our team and manage incoming internet and phone customers. The Business Development Sales Associate will focus on identifying sales leads among new and existing customers, qualifying prospects, and setting appointments for our sales team. This position plays a critical role in initiating the customer journey by making connections, gathering information, and scheduling appointments with qualified buyers. The ideal candidate will be highly organized, motivated, and experienced in lead follow up and appointment setting, with a passion for the RV industry and customer service. You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential, including a state-of-the-art equity mining tools to help you uncover sales leads and access to a national inventory of countless new and pre-owned vehicles so you can always find the perfect match for your customer. Unlimited growth opportunities. Many of our Business Development Sales Associates have built their careers up to including but not limited to Sales Associate, Sales Manager, Finance Manager, and General Manager. The Business Development Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their RV purchase in our professional sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key. With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations.

Requirements

Ability to build rapport with customers online, through texting, e-mail, and on the phone
Strong phone and email communication skills
Positive, goal oriented and driven to success in a fast-paced work environment
Comfortable using CRM software to track leads
Willing to work weekends

Nice To Haves

Experience in appointment setting, telemarketing, or sales support within the RV, automotive, or outdoor recreation industries is a plus, but NOT required

Responsibilities

Identify and engage potential customers through phone calls, emails, and texts to qualify them as potential buyers of our RV products.
Contact prospective customers and schedule appointments for the sales team to conduct personalized product demonstrations and follow-up meetings.
When a lead expresses significant interest or readiness, proactively ask for the sale or encourage the customer to schedule a test drive, viewing, or consultation to move forward in their purchasing decision.
Use CRM tools to log customer interactions, maintain a pipeline of leads, and track the status of appointments.
Follow up with leads from marketing campaigns, online inquiries, or previous contacts to ensure ongoing interest and move them through the sales funnel.
Develop rapport with potential customers, answer preliminary questions, and gather essential information to provide context to the sales team before the appointment.
Work closely with sales consultants to ensure smooth transitions from lead qualification to face-to-face meetings, providing all necessary details to maximize the sales team’s success.
Meet daily, weekly, and monthly targets for setting appointments and contributing to overall sales team goals.
Regularly report on performance, including the number of appointments set, lead conversion rates, and other relevant metrics.