Bay Host (Server)

Topgolf•Jacksonville, FL

6d•Onsite

About The Position

At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success! Bayhosts are more than servers. You’ll take care of guests throughout their entire Topgolf experience—from welcoming them into their bay and taking food and beverage orders to anticipating their needs and helping make sure their visit is one they want to repeat. This is a high-volume position, and we’re specifically looking for candidates who already have a strong foundation in full-service restaurant service.

Requirements

Minimum 2–3 years of serving experience in a full-service restaurant
Open availability is required to be considered, including nights, weekends, and holidays
Comfortable working outdoors and in varying weather conditions
Strong knowledge of full-service restaurant steps of service
Ability to confidently manage multiple tables/bays in a high-volume environment
Excellent communication, organization, and guest-service skills
Positive, energetic personality with a team-first mentality
Comfortable recommending and upselling food, beverages, and experiences
Dependable, punctual, and ready to work in a fast-paced environment
A Positive Attitude
One Team Mentality
Player Focus: You obsess over making our Players’ experience the absolute best it can be.
Ability to Thrive in a Popular Environment: Keeping calm when things get popular is where you shine.
Experience Serving Food & Beverages – You’ve previously served alcoholic and non-alcoholic drinks in a restaurant, hospitality, or entertainment setting.
Lift and Move Things: You’ll be handling items up to 50 lb., so being comfortable with lifting, bending, stooping and carrying things is key.
On Your Feet: Expect to be on your feet for most of the day, so a love for walking throughout your shift.
Active Tasks: From task to task, you’ll be constantly engaged in a variety of physical activities. A can-do attitude is essential!
Endurance: Whether it’s a long shift or tackling a task that takes time, we’re looking for someone who can keep up the pace in a high-volume working environment.
Must be of legal age to serve alcohol where required by law

Responsibilities

Welcome Players to their bays with energy and enthusiasm—connect the dots on why they’re visiting, share all the cool things Topgolf has to offer, and set the stage for an unforgettable time.
Actively recommend food, beverage, and gaming options tailored to their visit to enhance their overall experience and drive sales through thoughtful suggestive selling.
Provide outstanding food and beverage recommendations, take orders quickly and accurately, and keep Bay areas clean and organized by clearing tables, refilling drinks, and maintaining a welcoming space—ensuring Players have everything they need for a smooth, fun-filled experience.
Be readily available with a strong T-line presence, working seamlessly with fellow Playmakers to deliver an unforgettable Player experience—from setting up bays to resolving concerns with a smile.
Stick to safety and sanitation standards, assisting with keeping the bay clean and safe—because a great experience starts with a clean and safe environment!
Live the Topgolf values—Fun, One Team, Excellence, Courage, and Caring—every day, ensuring every player has an exceptional time and every playmaker feels supported!