Bay Host (Server)

Topgolf•Jacksonville, FL

5d•Onsite

About The Position

Bayhosts are more than servers. You’ll take care of guests throughout their entire Topgolf experience—from welcoming them into their bay and taking food and beverage orders to anticipating their needs and helping make sure their visit is one they want to repeat. This is a high-volume position, and we’re specifically looking for candidates who already have a strong foundation in full-service restaurant service.

Requirements

Minimum 2–3 years of serving experience in a full-service restaurant
Open availability is required to be considered, including nights, weekends, and holidays
Comfortable working outdoors and in varying weather conditions
Strong knowledge of full-service restaurant steps of service
Ability to confidently manage multiple tables/bays in a high-volume environment
Excellent communication, organization, and guest-service skills
Positive, energetic personality with a team-first mentality
Comfortable recommending and upselling food, beverages, and experiences
Dependable, punctual, and ready to work in a fast-paced environment
A Positive Attitude
One Team Mentality
Player Focus
Ability to Thrive in a Popular Environment
Experience Serving Food & Beverages – You’ve previously served alcoholic and non-alcoholic drinks in a restaurant, hospitality, or entertainment setting.
Must be of legal age to serve alcohol where required by law

Responsibilities

Welcome Players to their bays with energy and enthusiasm—connect the dots on why they’re visiting, share all the cool things Topgolf has to offer, and set the stage for an unforgettable time.
Actively recommend food, beverage, and gaming options tailored to their visit to enhance their overall experience and drive sales through thoughtful suggestive selling.
Provide outstanding food and beverage recommendations, take orders quickly and accurately, and keep Bay areas clean and organized by clearing tables, refilling drinks, and maintaining a welcoming space—ensuring Players have everything they need for a smooth, fun-filled experience.
Be readily available with a strong T-line presence, working seamlessly with fellow Playmakers to deliver an unforgettable Player experience—from setting up bays to resolving concerns with a smile.
Stick to safety and sanitation standards, assisting with keeping the bay clean and safe.
Live the Topgolf values—Fun, One Team, Excellence, Courage, and Caring—every day, ensuring every player has an exceptional time and every playmaker feels supported!