Field Battery Technician - San Antonio, TX

Malin•Schertz, TX

13h•Onsite

About The Position

The Battery Service Technician maintains, services, and supports batteries and related equipment at customer locations in a timely and cost-effective manner. The role includes picking up and delivering batteries and chargers, installing equipment, diagnosing and repairing customer equipment, and performing scheduled preventive maintenance. The technician completes required paperwork, tracks parts and tools, keeps the service van stocked and maintained, and follows company and customer safety, environmental, warranty, OSHA, and DOT Hazmat procedures. The position requires customer-service skills, safe driving, a high school diploma, and the ability to meet demanding physical and environmental conditions. The role is hourly and non-exempt; a physical exam and uniforms, including steel-toe shoes, are required.

Requirements

High school diploma.
Good mechanical aptitude and ability.
Basic knowledge of industrial electricity.
Good customer relations skills.
Self-starter with creative problem-solving ability.
Ability to read schematics, diagrams, operating manuals, and manufacturers’ specifications and follow instructions.
Must maintain an acceptable driving record.
Must be willing to work overtime or weekends and may be on 24/7 call.
Good attendance and timely arrival each day.
Ability to push, pull, and occasionally lift up to 100 pounds; exert 200 ft.-lbs. of torque on tools; stand for prolonged periods; bend, stoop, and kneel frequently; climb ladders; and work on elevated platforms at heights of 15 to 30 feet on a regular basis.
Ability to handle and grasp hand tools, power tools, air tools, fasteners, and small parts while performing repairs or maintenance.
Ability to work in cramped spaces and awkward positions and tolerate exposure to chemicals, varying temperatures, loud noise, and occasional inadequate lighting.
Physical exam required.
Uniforms, including steel-toe shoes, required.

Nice To Haves

Technical school certificate or associate degree.
Forklift, automotive, diesel, related industrial, aviation, or military experience.

Responsibilities

Pick up and deliver batteries and chargers, and install new batteries, chargers, and related equipment.
Travel to customer sites to diagnose, troubleshoot, and repair battery equipment according to established guidelines and procedures while maintaining positive customer relations.
Perform scheduled preventive maintenance at customer facilities according to established procedures and cost guidelines.
Complete required paperwork and time records accurately, and follow MobileTech Procedures as directed by management.
Account for parts, materials, tools, and consumables used.
Drive and work safely in accordance with company and customer safety policies and procedures.
Develop and maintain effective working relationships with customers and co-workers.
Keep the service van clean, serviceable, and fully stocked; maintain its interior equipment, storage devices, manuals, and related documents.
Attend meetings, training classes, and other company activities as required.
Maintain a neat and professional appearance in uniform.
Immediately report accidents, injuries, safety violations, and unsafe working conditions.
Maintain an adequate set of personal tools as required by the supervisor.
Follow company policies and procedures, including OSHA, DOT Hazmat, warranty, safety, and environmental requirements.
Work with other departments and employees to ensure quality customer service.
Perform additional responsibilities as assigned by management.