Basic Needs Services Financial Wellness Peer Mentor

Careers Listing•Fullerton, CA

6d•Onsite

About The Position

The Basic Needs Services Financial Wellness student assistants assist staff in providing peer-to-peer financial literacy mentoring to fellow Titans, equipping them with the tools and resources to make informed financial decisions. Staff will train and supervise student assistants with the following: Provide one-on-one peer mentoring on basic financial wellness topics Assist professional Basic Needs Services staff with financial literacy programming Represent the Basic Needs Services Financial Literacy program at tabling events Answer incoming communications requesting mentoring sessions and presentations Assist with the development of educational and promotional marketing materials, including: Assist with creating and designing publications, flyers, and digital materials Support Basic Needs Center operations as needed Support the Basic Needs Services social media accounts with other student assistants and Basic Needs Services professional staff, which includes creating University-appropriate social media content, including graphics, images, and captions to be posted, and maintaining a robust presence on social media: Assist with creating content Assist with reviewing analytics Assist with developing strategies to increase followership and engagement Assist with maintaining a regular posting schedule Assist with monitoring comments and direct messages to respond in a timely manner as appropriate or refer to the appropriate staff member Assist with cross-promoting events hosted by other CSUF departments Create a welcoming environment for visitors Work independently and communicate any issues or concerns that arise to the supervisor Participate in mandatory trainings at the beginning of the fall and spring semesters Assist in staffing Basic Needs Services information tables at resource fairs, Basic Needs Services Financial Wellness Student Assistant Assist with campus-wide programming efforts related to Basic Needs, including those required by the CSU Office of the Chancellor Must maintain confidentiality at all times; student workers sign a statement regarding confidentiality and complete a Data Security and Privacy training Attend weekly staff meetings Stay connected with events, news, and noteworthy happenings on and around campus Other duties as assigned

Requirements

Ability to learn and perform assigned work
Ability to follow oral instructions
Ability to work cooperatively with faculty, staff, and other students
Ability to communicate effectively with all levels
Ability to read and write English at a level appropriate to the position
Current CSUF student enrolled in classes for Fall 2024
Minimum 2.0 GPA
Strong verbal and written communication skills
Ability to exercise reasonable judgment
Ability to work independently with minimal supervision
Ability to work with confidential information
Ability to work well as part of a team
Current student at CSUF and is enrolled/registered (fees paid) in a current regular semester as a new or continuing student
Student who has completed the prior semester (has not graduated), or who is registered for the subsequent semester
In good academic standing (not on academic probation, continued probation, academic dismissal)
Student who is authorized to work in the United States and can provide employment eligibility documents
Undergraduate student applicants only
Available to work 10-12 hours per week, between 8am-5pm Monday through Friday
Required to complete and attend all scheduled trainings during the summer
Training will be mostly virtual, with 2 required days of in-person training prior to the start of the Fall 2026
Training time is paid

Nice To Haves

A valid California Driver's license

Responsibilities

Provide one-on-one peer mentoring on basic financial wellness topics
Assist professional Basic Needs Services staff with financial literacy programming
Represent the Basic Needs Services Financial Literacy program at tabling events
Answer incoming communications requesting mentoring sessions and presentations
Assist with the development of educational and promotional marketing materials
Create and design publications, flyers, and digital materials
Support Basic Needs Center operations
Support the Basic Needs Services social media accounts
Create University-appropriate social media content, including graphics, images, and captions
Maintain a robust presence on social media
Create content for social media
Review social media analytics
Develop strategies to increase followership and engagement on social media
Maintain a regular social media posting schedule
Monitor comments and direct messages on social media
Cross-promote events hosted by other CSUF departments
Create a welcoming environment for visitors
Work independently and communicate any issues or concerns to the supervisor
Participate in mandatory trainings
Assist in staffing Basic Needs Services information tables at resource fairs
Assist with campus-wide programming efforts related to Basic Needs
Maintain confidentiality at all times
Attend weekly staff meetings
Stay connected with events, news, and noteworthy happenings on and around campus
Perform other duties as assigned