Temporary Basic Needs Resource Navigator - Center for Basic Needs - UTK

University of Tennessee • Knoxville, TN

19h • Onsite

About The Position

The Basic Needs Resource Navigator provides support to the daily operations and administrative logistics in the Center for Basic Needs. The position serves as the front-line customer service representative for the center and supports professional and student staff to properly maintain facilities, source and sort food, and assist visitors of the Center for Basic Needs.

Requirements

• High School Diploma
• 1 year of front-line customer service experience.
• Customer service skills
• Interpersonal and communication skills
• Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Nice To Haves

• Bachelor’s Degree
• Experience providing support to individuals or students
• Student/individual support

Responsibilities

• Assist with daily operations of the Big Orange Pantry and Pocket Pantries, Smokey’s Closet, and Free Store
• Maintain proper storage of food, clothing, hygiene items, or other donated goods
• Provide support to Center’s student director staff and volunteers
• Serve as the center’s front-line contact for phone, email, or walk-in inquires
• Answer questions, make referrals, and appropriately route communications to staff or partners
• Provide administrative support to basic needs services and programs
• Assist with general office coordination and staff coverage
• Help maintain efficient day-to-day operations

Benefits

• UT Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED