Assistant Director- Center for Basic Needs - UTK

University of Tennessee • Knoxville, TN

11d • Hybrid

About The Position

The Assistant Director oversees service operations, supply chain, assessment, and communications for the Center for Basic Needs. The position is responsible for all facets of supply chain, student staffing, and shopping experience of the Big Orange Pantry, Smokey’s Closet, Pocket Pantries, and the Free Store. The position leads the department’s assessment efforts, serves as the primary liaison to Student Life Communications to support communications and outreach initiatives, supports complex student needs when necessary, and serves in a leadership capacity during the director’s absence.

Requirements

• Bachelor’s Degree
• 5 yrs of experience in supervision, volunteer management, or related experience.
• Time management skills to manage competing priorities
• Organizing skills
• Written and oral communication skills
• Ability to problem solve and implement changes.
• Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Nice To Haves

• A Master's degree may substitute for 2 years of experience.
• Master’s Degree
• 4 yrs working in a non-profit setting
• 1 year working in a retail or store setting.
• Knowledge of food safety practices
• Knowledge of higher education institutions.

Responsibilities

• Assist the director with oversight and management of the department
• Oversee supply chain and operational process for sourcing and storing food, clothing, hygiene items, and donations for the Big Orange Pantry, Smokey’s Closet, Pocket Pantries, and the Free Store
• Support complex student needs through the consultation process as needed
• Support director with advancement efforts and donor relations, large-scale campus partnerships, and Southeastern Conference engagement
• Provide direct supervision and feedback for 5-6 Basic Needs student Directors
• Recruit, hire, and train basic needs student director staff
• Oversee and supervise graduate intern/temp staff that coordinate 60+ weekly volunteers, annual volunteer cohort, and service opportunities
• Coordinate service and volunteer opportunities
• Oversee staffing and coverage of 35+ hours of weekly open operations for the various basic needs facilities
• Coordinate departmental assessment strategy
• Develop semesterly reports on usage and impact
• Serve as the department’s liaison to Student Life Communications by providing subject matter expertise to support social media, website, and outreach initiatives.

Benefits

• UT market range: MR10
• Anticipated hiring range: Minimum starting salary $57,000. Final salary is commensurate with education and experience.
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level