BAS Technician

Convergint Technologies Ltd•Mississauga, ON

29d•Onsite

About The Position

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Building Automation Technician to join our amazing culture in Toronto, ON. As a Building Automation Technician, you will be responsible for providing customer and technical support for basic to complex systems.

Requirements

Exceptional customer focus and ability to work under pressure; ability to determine the needs and wants of the customer without being prompted
Solid technical skills and experience related to electronic security systems
Solid programming skills and proven ability to troubleshoot problems and look for solutions
Must be a self-starter and work well with general supervision
Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper)
Frequent visits to jobsites are required. Minimal overnight travel is required. Valid driver’s license required.
Strong verbal, written and interpersonal communication skills
Solid organizational skills and the ability to handle multiple service needs simultaneously
Proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel)
Minimum of three to five years of previous, BAS project experience
Diploma in Electronics preferred
Industry-specific certifications such as Schneider, Distech, Alerton, Tridium, Honeywell

Responsibilities

Installs, programs & tests a variety of non-routine building automation systems and equipment. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Refers only the most complex issues to higher levels.
Reads blueprints, schematics, manuals, and other specifications to determine installation procedures; Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools.
Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Writes a variety of non-routine programs for systems.
Consults with supervisor to resolve unusual problems in system operation, maintenance, and warranty work.
Advises supervisor regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
Executes most of the technical aspects of multiple projects with varying timelines and budgets including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support etc.
Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
Works closely with the Project Manager and/or supervisor and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope and identifies ways to continuously improve customer satisfaction.
Completes accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking.
Provides technical support to end users when applicable. Seeks technical guidance from more experienced staff or product vendors when required.
Using technical knowledge, skills and experience, may act as mentor for other staff members. May provide guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.