BAS Service Technician

EMCOR Services Automated Controls•Cincinnati, OH
•Onsite

About The Position

EMCOR Services Automated Controls, a division of DeBra-Kuempel, is hiring a BAS Service Technician to maintain, troubleshoot, repair, and commission building automation systems. The role supports customers both on-site and remotely and manages service documentation, contract hours, and customer communication to help ensure efficient system performance. The ideal candidate has controls experience, technical expertise, and strong customer service skills. The position includes scheduled preventive maintenance, system startup and commissioning, service-call troubleshooting and repairs, remote customer support, and administrative duties such as tracking maintenance hours, documenting work, completing service tickets, coordinating proposals or additional work, and communicating completed tasks and hours to customers. The employee must maintain safety standards and compliance documentation. The role involves extended periods sitting at a computer as well as travel to field locations as needed. Field work may involve outdoor conditions, mechanical and electrical equipment, heights, airborne particles, chemicals, temperature extremes, sunlight, electrical-shock risk, vibration, and moderate-to-loud noise.

Requirements

  • High school diploma required.
  • Minimum 3 years of related experience in the building automation and mechanical controls industry; service experience preferred.
  • Knowledge of the controls service industry and contract documentation.
  • Working knowledge of federal, state, and city regulations and guidelines.
  • Familiarity with building automation software and applications.
  • Familiarity with Microsoft Office applications, including Outlook, Word, and Excel.
  • Familiarity with construction or maintenance tracking software.
  • Strong customer relations and communication skills.
  • Self-motivated, goal- and results-oriented, and able to work efficiently in a fast-paced environment.
  • High quality standards and attention to detail.
  • Ability to schedule efficiently and meet commitments for multiple customers.
  • Ability to navigate job-site locations.
  • Ability to meet the physical demands of the role, including sitting, seeing, talking, hearing, handling tools or controls, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.

Nice To Haves

  • MET Technical Degree, MES Journeyman qualification, or equivalent.
  • Mechanical service experience.
  • Service estimation experience.
  • Working knowledge of Automated Logic, Tridium, Honeywell, Trane, JCI, and other control systems.

Responsibilities

  • Perform scheduled controls preventive maintenance for various building automation systems.
  • Perform technical startup, checkout, and commissioning of building automation systems.
  • Troubleshoot, repair, and replace building automation systems in response to service calls.
  • Provide remote support for building automation customers.
  • Manage estimated preventive-maintenance hours on assigned contracts.
  • Log maintenance tasks through the building automation system.
  • Complete service-ticket reports for preventive-maintenance accounts and time-and-materials projects.
  • Coordinate with the Service Team Lead on proposals or additional work.
  • Communicate with customers about completed tasks and hours spent.
  • Acquire signatures on service tickets.
  • Maintain safety standards and compliance documentation.
  • Perform other duties as assigned.

Benefits

  • Health benefits
  • Paid time off
  • 401(k)
  • Tuition reimbursement
  • Employee assistance program
  • Company discounts
  • Voluntary supplemental union benefits program may be available to employees covered by a collective bargaining agreement
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