BAS Controls Systems Service Technician IV-V
About The Position
MPSW is seeking an experienced Controls Service Technician to provide advanced building automation system (BAS) services for contracted preventative maintenance customers. The role also occasionally supports new and retrofit projects, including system start-up, troubleshooting, commissioning, and training. The technician works through complex issues, communicates problems, status, and resolutions clearly to customers and other involved parties, and performs duties with high quality and professionalism while working autonomously through most tasks. The position is field-based and requires visits to multiple customer sites daily. The technician should be confident, curious, consistent, tenacious, and reliable, with a customer-focused approach to relationships and problem-solving. Occasional out-of-town travel may be required, and the employee must be flexible to work overtime, weekends, and/or an on-call schedule as needed. Relocation assistance of up to $8,000 is available, based on experience and location.
Requirements
- High school diploma, military service, and/or trade school certification or degree.
- At least five years of experience with HVAC building automation systems.
- Niagara N4 certification.
- Strong understanding of BACnet protocol, with some LonWorks and Modbus experience.
- Good computer skills and familiarity with IP networks.
- Strong verbal and written communication skills.
- Flexibility to work overtime, weekends, and/or an on-call schedule as needed.
- Proficiency in reading plans, submittal drawings, and wiring diagrams.
- Experience using various hand and power tools.
- Valid driver's license and clean driving history.
- Ability to read and comprehend simple instructions, correspondence, and memos; write correspondence; and present information effectively in one-on-one and small-group settings.
- Ability to perform basic arithmetic, compute rates, ratios, and percentages, and draw and interpret graphs.
- Ability to follow written, oral, or diagram-based instructions, handle problems involving several concrete variables, and prioritize multiple tasks.
- Ability to build customer relationships through effective communication, listen actively, solve problems, negotiate, manage stress, demonstrate integrity, and seek feedback for improvement.
Nice To Haves
- Honeywell Webs experience.
- Familiarity with other control systems.
- Ability to travel out of town occasionally.
Responsibilities
- Build and maintain customer relationships, with a focus on facilities and owner clients.
- Analyze problems and resolve issues to ensure proper system functionality.
- Explore and report opportunities for advanced building operations solutions and energy savings.
- Create and modify graphics and Niagara programming.
- Perform service repairs, replacements, adjustments, and calibration on system components.
- Provide technical support and training to customers and peers.
- Perform checkout, start-up, and commissioning on projects and existing system additions.
- Mentor and assist peers as required.
Benefits
- Relocation assistance of up to $8,000, based on experience and location.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
