Bartender - Time Out Market, Vancouver

Oakridge Market Limited PartnershipVancouver, BC
Onsite

About The Position

Our Market Bartenders provide outstanding guest service and product to ensure that each of our guests enjoy a memorable experience with each visit. Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers, and clients.

Requirements

  • Create and maintain a sense of urgency
  • Ability to perform basic mathematical equations
  • Must have strong problem-solving skills
  • Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
  • Ability to maintain a high level of confidentiality
  • Ability to demonstrate a positive attitude always
  • Ability to keep an open and objective view
  • Ability to listen empathetically and be respectful always
  • Ability to maintain composure and stay focused
  • Ability to maintain personal integrity
  • Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
  • Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines
  • FoodSafe Level 1
  • Serving it Right certification

Nice To Haves

  • Interested in applying but don't tick all the boxes on the list? Please apply, we'd still love to hear from you.

Responsibilities

  • Prepare guest checks through POS terminal functions and process guest payments by cash, credit card, comps and all other tender types
  • Uphold procedures for Bartender banks
  • Responsible for proper check–out procedures
  • Responsible to ensure accurate accounting of all bar monies
  • Appear in uniform for all shifts at the scheduled time
  • Ensure proper rotation of all liquor, beer, wine and consumable items
  • Keep bar top clean and free of dirty glasses, trash, etc. throughout shift. Clean all spills and waste immediately and place all trash in proper receptacles
  • Proper setup and maintenance of event and or banquet function spaces
  • Inform management of any complaint, comments or incident
  • Ability to create and maintain a guest and staff service rapport
  • Respond to guest inquiries and requests in a courteous and polite manner
  • Anticipate guest needs
  • Provide information to Guests regarding our venues, menus and pricing
  • Adhere to all company Standard Operating Procedures
  • Maintain line of sight/atmosphere control by circulating through your work area throughout shift
  • Report any incidents of theft, vandalism, or violations
  • Respond to Guest concerns/complaints and correct errors or resolve complaints with a positive attitude
  • Recognize and acknowledge when guests are becoming intoxicated and/or are intoxicated
  • Monitor potentially intoxicated and/or disruptive guests and promptly bring to a Manager’s attention
  • Refuse further service of alcohol to overly intoxicated Guests in a courteous and safety-minded manner
  • Comply with all safety and health department procedures and all state and federal liquor laws.
  • Maintain company safety and sanitation standards
  • Ensure nightly/weekly and opening/running/closing duties are completed
  • Record and report any equipment failure and/or safety hazards to a Manager immediately
  • Assist all other team members as needed
  • Assists and/ or completes additional tasks as assigned

Benefits

  • Access to staff food discounts
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