Sound Bar - Bartender - PT

Hard Rock Hotel & Casino Ottawa•Coconut Creek, FL

3d•Onsite

About The Position

Under the direction of the Banquet Manager, this Team Member's duties include serving VIP guests, ensuring a positive guest experience, while maintaining the extraordinary service standards of Seminole Casino Coconut Creek. Interact and service VIP guests in a cordial and gracious manner, thereby creating a friendly, relaxed atmosphere utilizing the guest’s name when possible to build rapport and create a memorable experience building guest loyalty. The ability to handle extra duties as assigned by management to ensure VIP guests receive a superior level of service. Mixes and serves alcoholic and non-alcoholic drinks while maintaining a high standard of cleanliness to the bar area, as well as serving guests and servers according to established policies. This individual must project a professional appearance and demeanor while presenting an image of excitement, enthusiasm and fun, to provide our guests with the ultimate entertainment experience.

Requirements

High school diploma or GED is required.
Certificate in Mixology.
Minimum of two (2) years in high volume bartending.
Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
Must have ability to balance cash drawer at end of shift.
Frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk or hear, and taste or smell.
Must frequently lift and/or move up to 40 pounds.
Specific vision abilities required by this job include close, distance, color, peripheral vision, depth perception and ability to adjust focus.

Responsibilities

Interact and service VIP guests in a cordial and gracious manner, thereby creating a friendly, relaxed atmosphere utilizing the guest’s name when possible to build rapport and create a memorable experience building guest loyalty.
Handle extra duties as assigned by management to ensure VIP guests receives a superior level of service.
Treat Guests with a sense of caring and individuality while effectively identifying their specific needs.
Inform Supervisor of Guest needs which may require special accommodations.
Show special recognition of frequent Guests.
Maintain a safe, clean and comfortable environment for Guests at all times.
Consistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return.
Present a neat, clean and well-groomed appearance at all times.
Maintain constant awareness of services, promotions, and events offered at the facility and inform Guests.
Mixes and serves alcoholic and non-alcoholic drinks while maintaining a high standard of cleanliness to the bar area, as well as serving guests and servers according to established policies.
Project a professional appearance and demeanor while presenting an image of excitement, enthusiasm and fun, to provide our guests with the ultimate entertainment experience.