Bartender - Peoria Civic Center

ASM Global•Peoria, IL

1d•Onsite

About The Position

The Bartender provides excellent customer service through offering and selling high-quality beverages to patrons of the Peoria Civic Center in the arena, theater, and convention venues for various events. Starting wage is $16.50 per hour, plus tips.

Requirements

High school diploma/GED required.
English language competency, verbal and written, required.
Professional verbal communication skills required.
Ability to multi-task with a high degree of accuracy in a fast-paced service environment.
Ability to appropriately react to high stress situations with professionalism and a high sense of urgency.
Ability to acquire and maintain state bartending licensure (BASSET) and food service certifications as required.
Ability to learn POS register systems, and to follow standard operating procedures for their continued use.
Basic computer skills for communication via email.
Ability to learn and follow procedures for timeclock use.
Must have reliable transportation.
Ability to work a flexible part-time schedule, including evenings, nights, weekends, holidays, according to the event schedule. There is no minimum number of hours scheduled each week.

Nice To Haves

Bartending and register operation experience preferred.

Responsibilities

Project a positive image of the Peoria Civic Center through maintaining a well-groomed appearance while wearing the required uniform and serving patrons in a professional manner.
Arrive at the assigned workstation at the scheduled time.
Greet and speak with all guests and answer questions in a friendly and helpful manner.
Serve alcoholic beverages in a manner consistent with company standards.
Assist with collecting and returning of all bar equipment to include cups, glassware, and serving pieces for each event.
Assist with preparing garnishes and specialty alcoholic beverages.
Assist with preparation and set-up of event room/space.
Prepare tables with place settings as instructed by Supervisor and/or Manager.
Attend pre-function meetings for briefing of event details.
Provide the highest level of service in accordance with our standards.
Identify drink orders when ready and deliver items to tables with appropriate urgency.
Communicate with food and beverage staff to ensure guest satisfaction.
Report any customer concerns and/or complaints to Manager or Supervisor.
Maintain professional relationships with all coworkers.
Follow checklists and standard operating procedures.
Maintain a safe, clean, organized, and appropriately stocked work area.
Maintain full knowledge of current menus, recipes, and other pertinent information.
Ensure that guests have a positive and memorable experience at each event.
Maintain constant sanitation, organization, and proper food handling.
Prepare work area for either opening, mid-shift, or closing in accordance with company standards and practices.
Breakdown tables and equipment after each event, returning equipment and service ware to proper storage location.
Punches timeclock in full uniform, ready to work, and no earlier than five minutes prior to shift.
Other duties as assigned.