Bartender, Clockwork (Full-Time)

AccorHotel•Toronto, ON

14d•Onsite

About The Position

As a Bartender at Fairmont Royal York, you'll be at the forefront of our guests' dining experience, crafting perfect drinks and creating a welcoming atmosphere. Your expertise in mixology, combined with your personable and efficient service, will play a crucial role in enhancing our guests' enjoyment and satisfaction. Your ability to provide knowledgeable recommendations and handle guest interactions with finesse will ensure each visit is memorable and delightful. Must have extensive understanding of alcoholic and non-alcoholic beverages and the serving methods for each beverage.

Requirements

Previous work experience in a restaurant/food and beverage setting
Excellent interpersonal skills and a team player attitude
Excellent cocktail and mixology knowledge required
Intermediate bartending etiquette and technical skills
Smart Serve training program certification required
Must be age of majority to serve alcoholic beverages
Cash handling abilities
Previous bartending experience in a Luxury hotel and/or bar
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Nice To Haves

Bartending and/or Mixology certificate an asset

Responsibilities

To report to duty punctually in order to maintain the integrity of co-workers and guests
To consistently offer personal, friendly and efficient service
To have full knowledge of the menu, beverage lists (alcoholic and non-alcoholic) and all other special promotions taking place in the outlet
To take corrective actions when serving dissatisfied guests, ensuring the guest leaves happy
To prepare all beverages according to guest requests as well as all co-workers needs
To maintain teamwork and good work ethics with all guests (internal and external), by assisting co-workers with any duties, but without compromising the experience of any guests’ dining experience
To record and fill all daily requisitions efficiently to maintain sufficient stock for each shift/day and to complete month end inventory
To have read and understood all hotel policies and procedures, rules and regulations as outlined in the employee handbook
To understand the concept, hours of operation of the restaurant/bar
To be aware of safety and sanitation when handling beverages and the equipment used in preparation of the beverages
Attend pre-shift briefings, weekly and monthly meetings to ensure open lines of communication between all employees
To fully understand the hotel’s recycling program and procedures
To immediately report any accident that happens to a guest, a co-worker or yourself to your manager
To express your concerns, suggestions or comments on how to improve the guests experience or to improve the operation as a whole
To have a full understanding of all the equipment used in the outlet, including P.O.S. system. To be able to confidently use the Silverware system including closing, opening and modifying guest checks
Assist guests with selections and suggest wines that accompany meals
To have an understanding of all other outlets, services and offices in the hotel and their locations
Balancing all daily transactions and remitting according to the policies and procedures
Adhere to alcohol handling policy procedures

Benefits

Starting Rate of Pay: $20.30 per hour. You will receive a wage increase following six months of compensated service, as per the collective agreement.
Free Meals: Healthy meals on us every shift.
Travel Discounts: Sweet deals at Accor hotels worldwide.
Dry Cleaning: Free dry-cleaning for your work gear.
Skill Up: Custom learning programs to boost your talents.
Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
Level Up: Unlock new career heights with exciting growth paths.

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