IDC Bartender

AHC Hospitality•Grand Rapids, MI

2h•Onsite

About The Position

AHC Hospitality represents a diverse array of hotels, restaurants, and resorts, providing exceptional guest experiences. This role involves fulfilling the daily operations of the restaurant, including guest service, bartending, table service, and side work. The goal is to provide a fun yet professional environment by engaging all guests of the bar and adhering to the guest service standards of the Amway Grand Plaza Hotel and AHC Hospitality. This position contributes to a team-work environment and aims to produce quality service for each guest.

Requirements

Previous bartending experience.
High school diploma or GED.
Communicate with management or team members.
Follow the hotel green policy.
Have full alcohol knowledge and knowledge of ingredients.
Follow and maintain Health Department Specs.
Fill out daily temp logs, rotate products first in first out and record/dispose of expired product on the waste log.
Know each menu item and its ingredients.
Know what happy hour and other specials are.
Complete daily cleaning duties and side work tasks.
Take pride in their work.

Nice To Haves

Related experience and training.
Safe Alcohol Serving Certification.

Responsibilities

Fulfill the daily operations of the restaurant including guest service, bartending, table service and side work.
Provide a fun yet professional environment by engaging all guests of the bar.
Follow the expectations of the Amway Grand Plaza Hotel including, following AHC guest service standards.
Create a team work environment in the restaurant and produce quality service to each guest.
Perform bartending services including the proper set up of all garnishes, alcohol, and wines.
Maintain daily setup/breakdown of the bar area.
Report to work on time and rarely miss scheduled shifts, correctly following the departments attendance policy.
Participate in department meetings and communicate freely, expressing ideas, opinions and views.
Communicate with management and other staff members.
Display a positive, courteous and polite attitude, and work well with others.
Take pride in their appearance and report to work in their complete uniform, wearing the proper shoes and socks, professionally dressed and neatly groomed.
Display a sense of urgency and the ability to solve guests concerns or department issues independently.
Utilize time well and be productive throughout the entire shift while meeting department standards.
Look for ways to save money while reducing and controlling expenses.
Try to generate more revenues by offering ideas and suggestive selling to guests whenever possible.
Keep work area neat and clean, picking up trash in public and back of the house areas of the Hotel.
Know where to recycle items for the department and consistently place them in the appropriate bins and recycle stations.
Follow AHC safety standards for the hotel.
Attend TIPS training and properly card guests who appear under 40 years of age.
Perform daily setup of the bar.
Communicate daily drink specials with all staff.
Participate in the nightly ordering of alcohol and wines.
Participate in month-end inventories with the accounting department.
Communicate with restaurant managers any special needs for the bar.
Actively take care of each guest according to AHC guest service standards and departmental standards.
Monitor food and alcohol waste.
Maintain restaurant cleanliness and overall deep cleaning of the bar area.
Be aware of events in the area and be able to give suggestions to guests.
Perform any other additional responsibilities asked by the General Manager or Food and Beverage Manager.