Bartender - Part Time (Day/Swing Shift)

Oaklawn•Hot Springs, AR

7d•Onsite

About The Position

Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice. We are currently seeking a talented individual to become a Bartender. An individual could be successful if they possess the following. ESSENTIAL DUTIES AND RESPONSIBILITIES The Bartender is responsible for serving guests at our front bars and fulfilling drink orders for the dining room, monitoring the cash drawer at the bar and performing alcohol inventories at the end of each night to help in maintaining proper inventory levels. Always presents a friendly and professional image at Oaklawn. The following and other duties may be assigned as necessary: Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Maintains strict confidentiality in all departmental and company matters. Provides impeccable guest service to all guests Observes and reports any and all unsafe behavior displayed by internal and external guests. Greets and seats guests, presents menus to guests, informs them of promotions and specials. Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations. Monitors guest’s consumption of alcohol and intervene as needed according to guidelines. Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required. Ensures the bar is adequately stocked thought out shift. Completes all assigned opening and closing check lists. Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash and charge sales according to established procedure. Checks out with leadership before leaving shift. Performs all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter. Observes tables and keeps track of clean, dirty and occupied tables. Takes guest information and quotes wait times to guests accurately when tables are not immediately available. Cleans, organizes and stocks menus at host area. Answers phone and answers questions concerning the menu and restaurant. Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience. Ensures waiting and foyer areas are kept clean Acts as cashier as needed or assigned May be assigned to various venues throughout the property depending on business needs. Follows established procedures and policies of the Oaklawn Racing Casino Resort.

Requirements

Must be at least 21 years of age.
One or more years’ beverage service in a high-volume, fast-paced environment required; nightclub experience preferred.
Casino experience preferred.
One or more years’ guest service experience required.
Must be able to handle several projects and tasks at the same time.
Must be able to perform the physical job duties of all Food & Beverage team members.
Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
Must successfully complete R.S.A.

Responsibilities

Serving guests at our front bars and fulfilling drink orders for the dining room
Monitoring the cash drawer at the bar
Performing alcohol inventories at the end of each night to help in maintaining proper inventory levels
Presenting a friendly and professional image
Enthusiastically supports, actively promotes, and demonstrates superior customer service
Maintaining strict confidentiality
Providing impeccable guest service
Observing and reporting any and all unsafe behavior displayed by internal and external guests
Greets and seats guests, presents menus to guests, informs them of promotions and specials
Treating all guests in a manner to ensure their complete satisfaction
Always strives to exceed guests' expectations
Monitors guest’s consumption of alcohol and intervene as needed according to guidelines
Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required
Ensuring the bar is adequately stocked thought out shift
Completing all assigned opening and closing check lists
Operating a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash and charge sales according to established procedure
Checking out with leadership before leaving shift
Performing all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter
Observing tables and keeps track of clean, dirty and occupied tables
Taking guest information and quotes wait times to guests accurately when tables are not immediately available
Cleans, organizes and stocks menus at host area
Answering phone and answers questions concerning the menu and restaurant
Interacting with guests as they arrive and as they leave the restaurant to ensure positive dining experience
Ensuring waiting and foyer areas are kept clean
Acting as cashier as needed or assigned
May be assigned to various venues throughout the property depending on business needs
Following established procedures and policies of the Oaklawn Racing Casino Resort