Bartender -White Water Lounge

Suburban Inns • Grand Rapids, MI

4d • Onsite

About The Position

Responsible for the mixing and service of all types of beverages according to standards, as well as taking food orders. Alcoholic beverage service must be done responsibly and according to the law, while following local health department standards, Suburban Inns/Big E’s standards, and Suburban Inns’ Core Values, as well as going above and beyond to ensure that guests are 100% satisfied. The role is in a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement.

Requirements

• Ability to interpret / extract information and /or perform arithmetic functions
• May require typing, basic computer knowledge, record keeping or word processing
• Good communication skills
• TIPS or ServSafe Alcohol Certification (may be completed upon hire)

Nice To Haves

• Food and beverage experience

Responsibilities

• Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
• Ensure all guests requesting alcohol have proper ID and are over 21 years of age
• Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons
• Inspect bar prior to shift for adequate supplies
• Prepare garnishes, set up mixers, and pre-mixed drinks following safety procedures
• Stock glasses, liquors, beers, and wines
• Follow setup procedure (well, ice, garnishes) upon opening the bar
• Mix, prepare, and serve drinks according to the make recipes
• Collect payment for all checks to be closed
• Responsible for cash drawer reconciliation
• Ensure all orders are rung into PosiTouch prior to making
• Run and cash out keno tickets
• Responsible for keno cash drawer reconciliation
• Maintain and clean bar area and equipment
• Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions
• Request supplies as needed
• Clean and close down the bar at the end of the night according to procedures
• Help with monthly cleaning and routine maintenance of bar equipment
• Follow proper “to-go” order guidelines
• Follow all Suburban Inns processes
• Exhibit regular and recurrent attendance records
• Other duties as requested by management

Benefits

• Hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) for full time Team Members
• Flexible schedules (dependent on position)
• Holiday Pay
• 8 hours of paid volunteer time per year
• Advancement opportunities
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 11-50 employees