Bartender Part Time Gather Craft Kitchen & Bar at Assiniboine Park

Compass Canada•Winnipeg, MB

16d•Onsite

About The Position

Reporting to the General Manager (GM) of Gather, the Bartender will have outstanding customer service and deliver high quality beverage items to Gather guests to execute a best-in-class experience. The Bartender, Gather will be a master of their beverage craft through presentation, precision, and care while providing guests with a positive, warm, and engaging service. The Bartender will provide their expertise on cocktails and wine recommendations based on guest preferences while highlighting food and drink as a cultural unifier. Additional responsibilities include assisting with new staff training and coaching, following health & safety regulations, and assisting peers when required.

Requirements

Outstanding customer service skills.
Ability to deliver high quality beverage items.
Mastery of beverage craft through presentation, precision, and care.
Provide guests with a positive, warm, and engaging service.
Expertise on cocktails and wine recommendations.
Ability to highlight food and drink as a cultural unifier.
Assisting with new staff training and coaching.
Following health & safety regulations.
Assisting peers when required.
Ability to answer food and beverage preparation questions.
Ability to seek guidance from kitchen staff on special dietary requirement questions.
Ability to record and transmit customer’s orders to kitchen ensuring options are clearly recorded.
Ability to punch orders into POS; issue bills and accept payment from customers.
Ability to act as ambassador to APC answering questions about attractions and special events.
Ability to monitor inventory and restaurant supplies, ensuring sufficient stock levels.
Adherence to all LGCA and MB Health regulations.
Ability to maintain a working knowledge of all statutory regulations affecting restaurant health and safety.
Ability to ensure cleanliness and hygiene is maintained in the restaurant areas.
Ability to assist in deliveries to ensure products have been delivered, stored, and secured.
Ability to respond in a positive and timely manner to all internal and external guest requests and complaints.
Ability to coach and mentor junior bartending staff on an ongoing basis.
Ability to intervene and aid staff when necessary to promote customer satisfaction.
Ability to ensure all areas are stocked and operating efficiently.
Ability to ensure maintenance of the restaurant and equipment to Park Hospitality standards.
Ability to enforce proper sanitation and preparation practices and procedures.
Ability to ensure compliance with effective cash management and cash-out procedures.
Ability to act as a key holder for opening the restaurant when required.
Ability to act as a liaison between the kitchen staff and front of house staff to resolve problems.
Ability to adhere and comply with all policies, safety regulations and safe work practices.
Ability to maintain a professional image while working.
Ability to establish and maintain positive and inclusive relationships with co-workers, volunteers, and visitors.
Demonstrate a commitment to the principles of equity and diversity.
Proven ability to work effectively with a diverse population.

Responsibilities

Provides exceptional customer service to all customers by greeting and acknowledging all customers as they come in contact with.
Assists patrons select food and beverage choices by presenting menu and offering cocktails/beverages and courses.
Explains menu options to patrons.
Answers food and beverage preparation questions and seeks guidance from kitchen staff on special dietary requirement questions.
Records and transmits customer’s orders to kitchen ensuring options are clearly recorded.
Punches orders into POS; issues bills and accepts payment from customers.
Acts as ambassador to APC answering questions about attractions and special events happening both in the restaurants and within the park as a whole.
Ensure service excellence standards to enhance and improve the guest experience.
Monitor inventory and restaurant supplies, ensuring sufficient stock levels.
Adhere to all LGCA and MB Health regulations.
Maintain a working knowledge of all statutory regulations affecting restaurant health and safety, ensuring that any safety hazards are identified and rectified.
Ensure cleanliness and hygiene is maintained in the restaurant areas including refrigerators, storerooms and that food products are rotated to ensure high standards of freshness.
Assist in the deliveries to ensure the products have been delivered, stored, and secured according to the standards set by provincial health regulations when required.
Respond in a positive and timely manner to all internal and external guest requests and complaints.
Assists with the training of new bartenders.
Coaches and mentors junior bartending staff on an ongoing basis.
Intervenes and aids staff when necessary to promote customer satisfaction.
Ensures all areas are stocked and operating efficiently.
Ensures maintenance of the restaurant and equipment to Park Hospitality standards.
Enforces proper sanitation and preparation practices and procedures.
Ensures compliance with effective cash management and cash-out procedures.
Acts as a key holder for opening the restaurant when required.
Acts as a liaison between the kitchen staff and front of house staff to resolve problems.
Adhere and comply with all policies, safety regulations and safe work practices that will ensure a safe work environment.
Maintain a professional image while working and provide extraordinary experiences to our park visitors while performing daily work activities.
Demonstrate the ability to establish and maintain positive and inclusive relationships with co-workers, volunteers, and visitors.
Demonstrate a commitment to the principles of equity and diversity, and proven ability to work effectively with a diverse population.
Perform other related duties and responsibilities as required.