Bartender, Pool (Full-Time; Seasonal/Temp)

Harrah's Cherokee Casino Resort • Cherokee, NC

16h • Onsite

About The Position

The Bartender creates a warm, welcoming, and engaging environment for all guests by providing fast, friendly, and professional beverage service. This role prepares beverages to order, maintains clean and well‑stocked bar areas, and ensures all financial transactions are handled accurately and in accordance with established procedures. The Bartender builds positive guest relationships, supports responsible alcohol service, and adheres to all regulatory, departmental, and company policies. As an ambassador of Caesars Entertainment, the Bartender consistently upholds the company’s service standards, values, and Code of Commitment while contributing to an exceptional guest experience.

Requirements

• Must be 21 years of age or older.
• One year of customer service experience is required.
• RASP certification is required.
• ServSafe certification is required.

Nice To Haves

• High School diploma or GED preferred.
• Six months of experience as a bartender at a full-service bar is preferred.
• Completion of a documented training program is preferred.
• Can be completed within 30 days of the hire date.
• Can be completed within 90 days of the hire date.
• Strong guest service, communication, decision‑making, and teamwork skills; able to multitask, prioritize, and work closely with others while remaining adaptable, eager to learn, and receptive to direction.
• Professional appearance with high personal hygiene standards; proficient with Microsoft applications, including Excel; extremely detail‑oriented with a strong work ethic and desire for continued growth.
• Able to remain mobile throughout the casino, stand for extended periods, perform frequent physical movements, lift up to 50 pounds, maneuver and tap a keg weighing 165 pounds, and respond to visual and auditory cues.
• Effective in fast‑paced, high‑pressure environments; able to communicate clearly in English and follow instructions accurately.
• Comfortable working amid varying noise, temperature, lighting, crowds, and air quality (including secondhand smoke), with flexibility to work evenings, weekends, and holidays.

Responsibilities

• Creates a warm, welcoming, and engaging environment for all guests by providing fast, friendly, and professional beverage service.
• Prepares beverages to order.
• Maintains clean and well‑stocked bar areas.
• Ensures all financial transactions are handled accurately and in accordance with established procedures.
• Builds positive guest relationships.
• Supports responsible alcohol service.
• Adheres to all regulatory, departmental, and company policies.
• Upholds the company’s service standards, values, and Code of Commitment.
• Contributes to an exceptional guest experience.
• Demonstrates the organization’s mission, values, ethics, and service culture through daily actions and interactions.
• Supports departmental goals by following established procedures, standards, and work practices.
• Identifies basic issues or inefficiencies and communicate them to supervisors to support continuous improvement.
• Performs daily tasks accurately, efficiently, and in accordance with departmental procedures and quality standards.
• Follows direction on task assignments, workflow priorities, and operational requirements to support smooth operations.
• Maintains compliance with policies, safety guidelines, and regulatory requirements, reporting concerns promptly.
• Uses resources responsibly by minimizing waste, following inventory procedures, and maintaining proper documentation.
• Meets performance expectations related to productivity, accuracy, and service quality.
• Supports process improvements by adopting new procedures and providing feedback when requested.
• Provides friendly, professional, and responsive service that reflects the organization’s brand and service expectations.
• Assists guests, Team Members, or internal partners promptly and courteously, escalating concerns when needed.
• Helps maintain a clean, organized, and welcoming environment that enhances the overall experience.
• Contributes to a positive, respectful, and collaborative work environment through teamwork and open communication.
• Participates in training and skill‑building activities to support personal growth and job proficiency.
• Demonstrates reliability, accountability, and professionalism that strengthen team performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED