Bartender- HVRW

Valencia Group•San Antonio, TX

20h•Hybrid

About The Position

We are looking for a friendly, professional Bartender to join our hotel’s Food and Beverage team. In this role, you will serve guests at the bar and lounge areas, craft high-quality drinks, and create a welcoming atmosphere that enhances the overall guest experience. The ideal candidate has excellent customer service skills, attention to detail, and a passion for hospitality.

Requirements

Previously bartending experience, preferably in a hotel or upscale environment.
Strong mixology skills and familiarity with a wide range of cocktails and beverages.
Excellent interpersonal and communication skills.
Well-groomed, professional appearance and demeanor.
Ability to work flexible hours, including evenings, weekends, and holidays
Certification of completion in TABC and Food Handler
Contribute positively to the team within the department
Prepare for any and all guest request
Comply with Valencia Hotel Collection (and its affiliates) standards and regulations to encourage safe and efficient hotel operations.
Maintain regular attendance in compliance with Valencia Hotel Group (and its affiliates)
Complete other duties as assigned by Supervisor
Must be completely familiar with all the different kinds of liquor, recipes and drinks, appropriate glassware, and garnishes
Communicate effectively with others
Works productively with a team
Effective multitasking skills
Composure and patience under pressure
Bartending experience preferred
High school or equivalent education required.
TABC and Food Handler’s certificates
Strong verbal and written communication skills
Handling difficult customers or complaints with professionalism.
Multitasking effectively in a fast-paced environment
Effective time management and problem-solving skills
Ability to work well with a team and demonstrate attention to detail
Excellent organizational skills and interpersonal abilities

Nice To Haves

Customer Service Super Star

Responsibilities

Prepares all beverage mixers to recipe beverages to guests
Promotes and up-sells liquor and food
Follows guidelines established with regards to age identification for suspected minors and when dealing with an intoxicated customer
Must be familiar with cash handling procedures to include proper discounting, TABIT system, bank procedures and tip policies
Keep work areas clean and organized
Be extremely courteous to all customers and fellow employees
Maintain hotel equipment in proper working conditions
Effective multitasking skills
Maintain knowledge of hotel services and amenities to assist guests with inquiries.
Provide personalized service by engaging with guests, learning their preferences, and making recommendations.
Greet guests promptly, take accurate orders, and ensure timely delivery of food and beverages.
Always maintain a professional and welcoming demeanor to enhance the guest experience.
Ensure bar seating tables are clean, properly set, and ready for service at all times.
Attend in monthly Food and Beverage Meetings.
Participate in ongoing training to stay updated on menu items, service standards, and company policies.
Collaborate with other hotel departments to ensure seamless guest service.
Report any incidents, accidents, or unsafe conditions immediately to management.
Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel operations.
Wear required non-slip footwear to prevent slips and falls.
Comply with local and state laws regarding alcohol service, including verifying guest identification when necessary.
Warmly welcoming and creating a refined, inviting bar atmosphere
Display courteous behavior with guests and team members
Following all opening, shift, and closing procedures
Maintain a polish and well-organized work areas
Perform any additional duties assigned by the supervisor
Must be familiar with cash handling procedures to include proper discounting, Tabit system, bank procedures and tip policies
Assist in the bar setup and breakdown during opening and closing shifts.
Must be able to complete a checklist every shift.
Weekly rehearsals to upkeep standards will be administered and utilized.
Prepare and serve alcoholic and non-alcoholic beverages to hotel guests and visitors in accordance with standard recipes and hotel guidelines.