Sports Grill Bartender

Citizen Potawatomi Nation•Shawnee, OK

1d•Onsite

About The Position

The Bartender position at Grand Casino, within the Sports Grill, is responsible for managing the bar and providing timely, accurate, and courteous service to guests. This role involves preparing the highest quality beverages, taking beverage orders from guests and servers, and serving alcoholic and non-alcoholic drinks according to the restaurant’s standard recipes. The Bartender is expected to learn and recognize regular guests, accurately record orders using the P.O.S. system, handle payments, and maintain a clean and organized bar area. Additionally, the role includes washing glassware, preparing garnishes, replenishing snacks, and serving food orders to guests seated at the bar. This position reports to the Sports Grill Manager and contributes to customer satisfaction and the positive image of the Citizen Potawatomi Nation.

Requirements

Knowledge of hand-washing techniques as prescribed by Employee Handbook.
Knowledge of courteous, appropriate and inappropriate greeting techniques.
Knowledge of what constitutes "undue familiarity" with guests and customers.
Knowledge of infection control factors, i. e. food borne or air borne microbes, germs, bacteria (coughing/sneezing), unsanitary cleaning cloths, and personal apparel, sterilization techniques of glasses, dishes and utensils.
Knowledge of various beverage recipes.
Knowledge of techniques of accepting and recording orders and serving food and beverages with the least amount of confusion and distraction for the guests and customers.
Knowledge of the method of recording drink orders accurately and immediately after receipt into the Point of Sale, (POS).
Knowledge of preparation of garnishes for drinks and ability to replenish snacks, appetizers for guests and customers.
High School diploma or GED equivalent.
Minimum of 21 years of age.
Excellent verbal/written communication skills.
Availability to work weekends, nights, and holidays.

Responsibilities

Takes beverage orders from guests and servers.
Prepares and serves alcoholic and non-alcoholic drinks consistent with the restaurant’s standard drink recipes.
Learns the names and personally recognizes regular guests and customers.
Records drink orders accurately and immediately upon receipt into the P.O.S.
Accepts guest and customer payments, processes credit card charges and makes change (if applicable).
Washes and sterilizes glassware.
Prepares garnishes for drinks and replenishes snacks and appetizers for guests and customers.
Maintains bottles and glasses in an attractive and functional manner that fosters efficient drink preparation and promotion of beverages.
Clears and resets tables in bar area.
Presents drink menus, makes recommendations and answers questions regarding beverages.
Maintains cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
Receives and serves food orders to guests and customers seated at the bar.
Reports all equipment problems and bar maintenance issues to restaurant manager.
Accepts various methods of payments, processes credit/debit charges and makes change when applicable.
Any additional duties as assigned by the Sports Grill Manager, Food and Beverage Director, General Manager, Business Committee or representative of upper Management.