Bartender - Mixx - Part Time

Wind Creek Hospitality•Bethlehem, PA

30d

About The Position

The Bartender - Mixx provides prompt and accurate beverage service and unmatched customer service to guests. The role involves taking food and beverage orders; preparing alcoholic and non-alcoholic drinks according to department specifications; operating bar equipment; and processing beverage-sale cash and credit transactions accurately. The bartender must maintain beverage preparation areas in accordance with Pennsylvania Health Codes and comply with Pennsylvania liquor laws, applicable gaming regulations, Wind Creek policies, and customer-service standards. The position also requires providing guests with accurate information about Wind Creek services, attractions, promotions, and events, and completing required paperwork.

Requirements

Be at least 18 years old and provide proof of authorization or eligibility to work in the United States.
High school diploma or equivalent.
Communicate effectively in English, orally and in writing, in a positive and upbeat manner.
Have interpersonal skills and focused attention to guest needs to deal effectively with business contacts.
Maintain a professional, neat, well-groomed appearance consistent with Wind Creek appearance standards.
Maintain consistent adherence to Wind Creek customer-service standards.
Be able to work varied shifts, including weekends and holidays.
Have at least three years of bartender experience in beverage service at an upscale and/or high-volume food and beverage establishment.
Be able to obtain a Responsible Alcohol Management Program (RAMP) card.
Have a general understanding of specialty drinks, wine, and fine spirits.
Demonstrate superior guest-service skills, a friendly, relaxed, and professional demeanor, and the ability to manage multiple tasks with attention to detail while meeting business demands.
Complete cash transactions accurately and efficiently and demonstrate basic addition, subtraction, multiplication, and division skills.
Be physically able to access all areas of the property.
Withstand prolonged standing, stretching, bending, and kneeling without restriction; work indoors and outdoors; and tolerate environmental factors including CRT fatigue, noise, dust, and cigarette smoke.
Work in a fast-paced, busy, somewhat stressful environment while maintaining physical stamina and a proper mental attitude, dealing effectively with guests, management, team members, and outside contacts under pressure and meeting deadlines.
Lift or carry at least 50 pounds unassisted when performing assigned tasks.
Work with others, communicate well, receive direction, and review one's own work.
Maintain a positive attitude and interact with guests in a friendly and polite manner.
Address stressful client situations with dignity, tact, and politeness.
Qualify for, apply for, and obtain a Pennsylvania Gaming Control Board license if required.

Responsibilities

Arrive on time for shifts and wear the proper uniform.
Take beverage and food orders and prepare alcoholic and non-alcoholic beverages according to department specifications.
Use comprehensive knowledge of beverage functions, drink mixing, and bar equipment.
Provide prompt, high-quality, proactive service to internal and external guests.
Handle cash and credit transactions accurately and efficiently and provide appropriate change.
Ensure beverage preparation areas comply with Pennsylvania Health Codes.
Understand and comply with Pennsylvania liquor laws, including rules prohibiting service to minors and intoxicated persons.
Provide guests with accurate directions and information about Wind Creek services, features, attractions, promotions, and special events.
Use equipment, tools, and systems properly and comply with company safety standards.
Develop working knowledge of applicable Pennsylvania Gaming Control Board rules, regulations, and Internal Controls.
Complete paperwork in accordance with PGCB and approved Wind Creek standards.
Adhere to departmental and property policies and procedures and Wind Creek customer-service standards.
Perform other related duties as assigned.