Sorriso Bartender

HEI Hotels & ResortsThe Woodlands, TX
Onsite

About The Position

Serve guests in a hospitable manner to ensure a positive guest experience. This role involves maintaining the bar setup, stocking beverages and garnishes, taking and preparing drink orders, handling payments, and ensuring a clean and organized bar area. The Bartender is responsible for adhering to all serving regulations and providing excellent customer service.

Requirements

  • Must communicate well with guests.
  • Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.
  • Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock with or without reasonable accommodation.
  • Ability to remember, recite and promote the variety of menu items with or without reasonable accommodation.
  • Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check with or without reasonable accommodation.
  • Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation.
  • Ability to establish and maintain effective working relationships with associates, customers, and patrons.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Nice To Haves

  • Hotel experience preferred.

Responsibilities

  • Maintains proper and adequate set-up of the bar on a daily basis.
  • Requisitions and stocks all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.
  • Maintains stock, cuts, and stores all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
  • Greets guests in a courteous and friendly manner, promotes and documents orders for drinks.
  • Mixes, garnishes, and presents drinks using standard ingredient recipes and practicing prudent portion control.
  • Abides by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
  • Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served.
  • Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, in order to balance all money.
  • Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank.
  • Complies with attendance rules and is available to work on a regular basis.
  • Performs any other job-related duties as assigned.

Benefits

  • Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
  • Vision insurance programs through EyeMed
  • Vacation, Sick and Holiday programs
  • Pet insurance through the ASPCA
  • Supplemental, Spousal and Child Life insurance
  • Short and Long-Term Disability plans
  • 401(k) Savings Plan with matching funds
  • Discounts through our 'YouDecide' and Hotel Room Discount programs
  • Access to earnings through DailyPay
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