Bartender - mar'sel (Part Time)

Terranea Resorts•Rancho Palos Verdes, CA

14h•Onsite

About The Position

Preparing all alcoholic or non-alcoholic beverages for guests. Assessing bar customer needs and preferences and being able to make personalized recommendations. Stock and maintain bar area to resort and health department standards. Provide an exceptional and memorable guest experience. Participate in ongoing training for professional development.

Requirements

Energetic, enthusiastic and motivated individual
Must be able to speak, comprehend, read, and write English
Must have strong communication skills
Ability to implement and uphold service standards
Ability to prioritize and organize work assignments
Ability to interact with all associates and guests of the resort
Ability to work well in stressful, high-pressure situations
Must be able to stand or walk for long periods of time
Must have knowledge of classic cocktails, wines, spirits and beers
Ability to work under variable temperature conditions
High School Diploma or GED
Must be RBS certified or become certified within 30 days of hire
Must have a current Food Handlers card

Nice To Haves

Previous bartending experience in a professional setting is preferred

Responsibilities

Serve food courses and alcoholic beverages to guests sitting at the bar
Set up bar and bar area according to resort standards
Cut fruit and prepare garnishes as set by resort standards for service
Consistently keep the bar area organized and clean
Know all specialty cocktail ingredients and garnishes
Participate in updated training for the bar and menu items
Be able to follow pouring procedures appropriately; all drink recipes must utilize a jigger for accurate measurement; no deviation from the recipes are allowed
Notify Supervisors immediately of any product shortages or out-of-stock items
Have a working knowledge of draft beer systems and how to properly change a keg
Answer questions on menu selections and drinks to servers and guests
Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability
Record all transactions in MICROS system at time of order accurately
Check in with guests to ensure satisfaction with each food course and/or beverages
Maintain cleanliness of work areas, china, glass, etc., throughout the day
Complete closing duties, including restocking items to set par levels, turning off lights, etc.
Present physical and accurate check to guests and process payments
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests according to resort standards
Anticipate and address guests` service needs
Speak with others using a clear and professional language
Develop and maintain positive working relationships with others and support your team to reach common goals
Ensure adherence to quality expectations and standards
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Thank guests with genuine appreciation
Perform other reasonable job duties as requested by Supervisors
Able to assist Supervisors with inventory
Notify manager or supervisor in a timely manner with suspicious ID cards and/or intoxicated guests
Proper cash handling of banks
Timely transfer of checks for guests being moved to a different section
Adhere to departmental policies and procedures
Effectively communicate with peers, management, line and front of the house employees
Practice effective listening: (seek to understand)
Perform related duties as required
Be responsible for the cleanliness of the immediate work area as well as the general property
Subscribe to proper grooming, dress and uniform standards as set forth by Resort policy
Be courteous to all guests and coworkers
Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook
Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes at their respective outlet
Be responsible for the cleanliness of designated work area as well as the general property
Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately