Bartender Bradley International Airport ($22.02)

Retail and Dining PositionsWindsor Locks, CT
Onsite

About The Position

The Bartender position at Bradley International Airport requires a passion for guest service, exceeding First Class Service standards, and maintaining a professional company image. The role involves warmly greeting guests, taking drink and food orders, preparing and serving a wide variety of craft cocktails, beer, wines, and food, and ensuring accurate transaction processing. The Bartender must also follow alcohol awareness procedures, maintain a clean and stocked bar, and perform opening and closing duties. This role emphasizes going above and beyond for guests and team members, supporting management decisions, and collaborating in a team environment while adhering to health, safety, and sanitation guidelines. Inventory management and building guest loyalty through training are also key aspects of the position. The work environment is fast-paced and demanding, requiring attention to detail and the ability to work independently and as part of a team.

Requirements

  • High School diploma or GED
  • ServeSafe Food Handler’s Certification or equivalent.
  • 3-5 years experience bartending required
  • Ability to take direction and collaborate in a team environment.
  • Ability to work in a high energy and demanding environment.
  • Excellent time management skills and attention to detail are a must.
  • Knowledge of math to figure cost, make change, and cash handling procedures.
  • Good communication skills and the ability to work independently as well as with other team members
  • Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.
  • Ability to work various shifts in a 7/365 team-oriented environment.
  • Excellent customer service skills and an ability to communicate effectively, in English.
  • Strong self-motivation and organizational skills.
  • Positive interpersonal skills.
  • Self-starter able to prioritize and handle various tasks simultaneously.
  • Ability to adapt to changing priorities and unexpected situations
  • Proficiency required in reading, writing and mathematics, in English.
  • Knowledge of federal, state, and local liquor laws.
  • Ability to lift a minimum of 50 lbs.
  • Perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances.
  • Standing for long periods of time and the ability to work in an environment with varying temperatures.

Nice To Haves

  • Food and Beverage experience is preferred but not required

Responsibilities

  • Exceed First Class Service standards and behavior with guests, business partners, and peers.
  • Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
  • Warmly greet and acknowledge guests and take drink and food order; provide information about menu items and look for an opportunity for additional sales.
  • Create a lasting first and last impression.
  • Engage with guests in a friendly and professional manner.
  • Check identification of guests to verify they are of legal drinking age.
  • Prepare and serve a wide variety of craft cocktail, beer and wines, and food.
  • Prepare the correct garnishes and fruit for cocktails.
  • Accurately process transactions through the point-of-sale system ensuring cash, credit, and debit transactions are recorded accurately.
  • Respond appropriately to customer concerns.
  • Follow alcohol awareness procedures for preventing intoxication and deals with intoxicated guests.
  • Ensure a clean, sanitized, and well-stocked bar.
  • Stock and clean glassware through the operation and maintenance of the glass washer and sanitizer.
  • Perform opening and closing side work, as directed.
  • Go above and beyond for guests and other team members.
  • Enthusiastically support decisions once they have been made by management.
  • Take direction and collaborate in a team environment.
  • Follow health, safety, and sanitation guidelines.
  • Inventory all beverages and operation supplies, order replacement items as needed.
  • Build guest loyalty and enhance selling skills using available training materials.
  • Maintain a clean organized work environment that is free of safety hazards which may include sweeping and mopping.
  • Comply with all local, state, federal laws, and regulations including those relating to food safety.
  • Other duties as assigned.
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