Bartender (Part-Time)

Highgate Hotels • Lahaina, HI

9h

About The Position

The Bartender is responsible for setting up the bar and mixing drinks for guests and servers. The role maintains service and cleanliness in the bar area while ensuring quality service, guest satisfaction, and control of liquor inventory. The bartender follows hotel standards for drink preparation and presentation, complies with liquor laws and hotel safety policies, and supports smooth hotel operations.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field preferred.
• Ability to communicate effectively, verbally and in writing, with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner.
• Ability to listen to, understand, and clarify concerns raised by employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Ability to handle problems, understand and apply complex information from various sources, cross-train in other hotel-related areas, maintain confidentiality, and show initiative.
• Ability to stand for the entire shift.
• Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Must maintain regular attendance as required by the hotel schedule and standards.

Nice To Haves

• High school diploma or equivalent and/or experience in a hotel or related field.

Responsibilities

• Maintain a warm, attentive, friendly, helpful, and courteous demeanor toward guests, managers, and fellow employees.
• Set up the bar according to hotel standards and serve guests promptly and efficiently.
• Prepare beverages and cocktails according to hotel mixing and presentation standards.
• Serve guests’ beverage requirements in a friendly, courteous, and professional manner.
• Break down the bar after functions and store liquor, supplies, and equipment according to hotel standards.
• Follow state liquor laws and prescribed procedures for serving liquor responsibly, including avoiding problems with intoxicated guests.
• Know hotel services and facilities and comply with hotel policies and safety rules.
• Respond to guest problems, complaints, and accidents.
• Know the locations of fire exits and fire extinguishers and how to operate them.
• Keep the bar and service areas clean and tidy during service.
• Ensure overall guest satisfaction.
• Attend required hotel meetings and training; maintain regular attendance, proper appearance, uniform, and nametag.
• Support safe and efficient hotel operations, maximize productivity, identify problem areas, and assist with solutions.
• Handle problems by anticipating, preventing, identifying, and resolving them as necessary.
• Understand and apply information from various sources to meet objectives; cross-train in other hotel-related areas; maintain confidentiality; and show initiative in anticipating guest or operational needs.
• Perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED