Bartender - El Torito

Xperience Restaurant Group (XRG) • Pasadena, CA

5h

About The Position

The Bartender welcomes guests, accurately takes food and beverage orders, and ensures orders are delivered promptly and to guests’ satisfaction. The role provides information about menu items, pricing, and allergens; prepares drinks according to recipes; processes checks and payments; and maintains the bar, supplies, and service standards. Bartenders monitor guest safety, follow applicable liquor laws and sanitation procedures, and complete opening, running, closing, and checkout duties. The position involves working in a fast-paced, high-volume full-service restaurant, indoors and/or outdoors, with exposure to varying temperatures, steam, wet floors, noise, crowds, and smoke. Shifts vary and may include days, nights, weekends, and holidays.

Requirements

• Proof of eligibility to work in the United States.
• Valid driver’s license.
• Must be at least 21 years old.
• Possession of, or ability to obtain, all state-required work cards.
• At least two years of related experience.
• Experience with POS systems.
• Strong knowledge of beer and spirits.
• Knowledge of proper lifting techniques, guest relations, sanitation and safety, safe alcohol service, and full-service restaurant operations.
• Ability to communicate effectively and assertively in English, verbally and in writing, with staff, clients, and the public.
• Ability to walk and stand for long periods, handle or control objects, tools, or controls, repeat movements, understand speech, and speak clearly.
• Ability to push and lift up to 50 pounds.
• Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl.

Nice To Haves

• High school diploma preferred.

Responsibilities

• Provide guests with accurate information about menu items, pricing, and allergens.
• Cultivate relationships with regular guests and encourage repeat business.
• Enter orders promptly and accurately into the POS system.
• Ensure food and drinks are served promptly and according to specifications.
• Replenish necessary stock during the shift and rotate liquor, beer, wine, and consumable items properly.
• Move furniture and equipment as directed by management.
• Verify guest identification and age of 21 or older before serving alcohol.
• Provide timely service to food servers.
• Prepare drinks according to precise recipes.
• Organize and prioritize service.
• Respond to guest concerns and complaints, correct errors or resolve complaints, and escalate to management when needed.
• Comply with safety and health department procedures, state and federal liquor laws, and company safety and sanitation standards.
• Prepare guest checks using POS functions and process cash, credit cards, venue comps, and other tender types.
• Collect required guest signatures and promptly close checks.
• Accurately account for bar monies and follow independent banking and checkout procedures, including legibly signing cash-out slips.
• Clean spills promptly and dispose of trash in proper receptacles.
• Inform management of complaints, comments, or incidents.
• Complete nightly, weekly, opening, running, and closing duties.
• Immediately report equipment failures and safety hazards to management.
• Keep the bar top clean and clear of dirty glasses, dirty ashtrays, and trash throughout the shift.
• Monitor potentially intoxicated or disruptive guests, notify management, and courteously refuse further alcohol service to overly intoxicated guests.
• Complete additional tasks as assigned.

Benefits

• Competitive pay plus tips opportunity.
• Flexible hours.
• Career growth opportunities and promotion from within.
• Team member dining discounts for the employee and up to five guests.
• Employee referral program.
• Credit union benefits, including checking and savings, loans, and financial education.
• Discounted partner rates on theme parks, travel, apparel, sports tickets, and more.
• Sick time in eligible states.
• Health insurance for full-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed