Atlantic Beer & Oyster Bartender

Boca•Winter Park, FL

About The Position

The Bartender demonstrates genuine hospitality and delivers exceptional customer service at Atlantic Beer & Oyster (A.B.O.). The role involves mixing, garnishing, and serving alcoholic and non-alcoholic beverages according to company specifications to guests at the bar and in the dining area, as well as taking food orders and performing food preparation duties, including shucking oysters. The bartender helps guests understand and choose menu items, suggestively sells food and beverages, and ensures customers feel cared for throughout their visit. The position also involves maintaining knowledge of beverage preparation, food preparation procedures, menu items, and specials; keeping the bar stocked and clean; processing orders and payments; and following company policies and procedures. The role has no supervisory responsibilities. Work takes place behind the bar, potentially close to co-workers, in a loud environment with hazards including cuts, slips, and trips. Frequent hand washing is required.

Requirements

Must be of legal age according to state regulations to serve alcohol.
Basic mathematical, reading, and writing skills.
Excellent communication skills, including the ability to ask for clarification on tasks, policies, and procedures.
Must have a good command of spoken and written English.
Customer focus.
Communication proficiency.
Organizational skills.
Stress management and composure.
Time management.
Ability to multitask.
Knowledge of workplace safety procedures.
Must be attentive.
Ability to walk and stand throughout the shift; continuously reach, bend, lift, carry, stoop, and wipe; and remain stationary for long periods.
Ability to frequently wash hands.
Ability to lift up to 50 pounds.
Ability to manipulate fingers, hands, and arms to cut, measure, pour, serve, carry, and wipe.
Ability to hear and talk, with good close and distance vision and the ability to adjust focus between the two.

Responsibilities

Maintain complete knowledge of A.B.O. beverage preparation, menu, and specials.
Maintain complete knowledge of A.B.O. food preparation procedures and menu items.
Take orders for alcoholic beverages for guests age 21 and over, non-alcoholic beverages, and food items.
Prepare alcoholic beverages for guests age 21 and over and non-alcoholic beverages.
Perform food preparation duties, including shucking oysters.
Ring orders into a POS system.
Refill drinks as requested by customers.
Accept different types of payment and make change.
Interact with customers, management, and co-workers in a friendly and fast manner.
Check guest identification to verify legal drinking age; politely refuse service to underage guests and notify a manager.
Help customers understand and choose menu items, suggestively sell food and beverages, take orders, and provide attentive service.
Keep the bar stocked with beer, wine, and liquor, and keep it clean while providing friendly and attentive service.
Maintain a clean workstation.
Report to work in a neat, clean uniform and maintain well-groomed hair and personal hygiene.
Adhere to all company policies and procedures.
Perform other duties as directed by management.
Attend required meetings.
Report to work as scheduled and on time with a positive attitude.