HCVR Bartender-Level 1 (Part Time; Varied Shift)
About The Position
As a Bartender, you play a crucial role in crafting an enjoyable atmosphere for all guests by delivering courteous, friendly, and timely beverage service. This position involves providing fast, friendly, and professional beverage service to casino guests and servers, building relationships with guests by engaging and creating an entertaining environment, and keeping the bar area clean and stocked. The role also includes operating a cash register/POS system, managing cash and charge transactions, monitoring guest alcohol consumption, adhering to liquor laws and company policies, answering questions about Harrah's facilities, and promoting Caesars Reward participation.
Requirements
- High school diploma or GED required
- Alcohol safety certification is required (The department will offer training. Must be certified within thirty days of the hire date)
- Excellent customer service, interpersonal, and communication skills are required
- Willing to learn and be adaptable, with keen attention to detail and a professional appearance
- Knowledge of beverage operations, common drinks, and standardized recipes
- Must attend trainer classes, complete and pass weekly proficiency testing, and score above 80 percent
- Ability to stand for 8-10 hours, perform various movements (stooping, bending, reaching, etc.), respond to visual and aural cues, tap a 165-pound keg, lift up to 50 pounds, and carry 5 pounds
- Capability to handle fast-paced environments, make rational decisions under pressure, and operate in mentally and physically stressful situations
- Proficiency in the English language, manual dexterity for operating office equipment, willingness to work in diverse environmental conditions, and flexible schedules, including weekends, evenings, and holidays
Nice To Haves
- Six months of prior customer service experience is preferred
- Four months as a bartender at a full-service bar is preferred
- Complete documented training program preferred
Responsibilities
- Provide fast, friendly, professional beverage service to casino guests and servers (2-minute production cycle per 3 alcoholic beverages)
- Build relationships with guests by engaging and creating an entertaining environment
- Keep the bar area clean and the workstation stocked in accordance with established health and safety guidelines
- Operate a cash register/POS system, ring the proper amount into the register, and give a guest or server the correct change; accountable for all cash, charge, and complimentary sales according to established procedure; maintain the integrity of all financial controls and responsibilities
- Monitor guest consumption of alcohol and intervene as needed according to guidelines
- Follow the guidelines and liquor laws as defined by the EBCI Tribal ABC Commission and NC ABC Commission and adhere to all regulatory, departmental, and company policies and procedures in an ethical manner
- Able to answer questions about Harrah’s facilities and services
- Explain and encourage Caesars Reward participation
- Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
