HCVR Table Games Dealer (Part Time; Varied Shift)
Harrah's Valley River Casino & Hotel•Murphy, NC
•Onsite
About The Position
Responsible for dealing table games as assigned in order to provide a courteous and entertaining experience for Harrah’s Cherokee Valley River Casino & Hotel guests.
Requirements
- High School Diploma or GED required
- Certificate of completion from an accredited Dealers School or equivalent required
- Proficient in Blackjack and at least 1 other major game (Craps, Roulette, Poker, or Baccarat) preferred
- Excellent oral and written communication skills
- Must be able to communicate with coworkers, supervisors, and guests
- Strong Math skills
- Attention to detail
- Neat, professional appearance with excellent personal hygiene
Nice To Haves
- Proficient in Blackjack and at least 1 other major game (Craps, Roulette, Poker, or Baccarat) preferred
Responsibilities
- Deal one or more games in order to provide guests with courteous and accurate service, and promote an entertaining environment; maintain department standards of game productivity
- Provide gaming instructions to guests when requested or as assigned in order to encourage gaming activity
- Demonstrate superior customer service skills by displaying outlined service behaviors at all times
- Maintain an upbeat and positive attitude, create positive energy with gestures, and sustain enthusiasm from one interaction to the next
- Initiate courteous and friendly conversations with guests
- Informed of daily information; build relationships by greeting guests with a warm, friendly verbal greeting
- Possess money-handling skills, count large sums of cash and exchange for table chips
- Possess a thorough working knowledge of all casino games certified to deal
- Documented strong knowledge of department policies and procedures including those pertaining to Federal and Regulatory laws and guidelines
- Check for satisfaction and effectively resolve service breakdowns when they exist
- Exercise appropriate discretion in identifying situations that require management attention
- Provide game protection by keeping visual contact with all guests and game layout, and report any suspicious activity to the immediate supervisor
- Act as a role model; always present oneself as a credit to Harrah’s Cherokee Valley River Casino & Hotel
- Promote Caesars Rewards programs and card membership
- Create an atmosphere of luck and celebrate guests’ wins
- Provide a warm farewell and thank guests for visiting
- Delight our guests with outstanding service
- Adhere to regulatory, departmental, and company policies/procedures in an ethical manner
- Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
