Bartender

Hard Rock Hotel & Casino Ottawa•Newport News, VA

About The Position

The Bartender is the stepping stone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart). This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Native Americans receive preference in accordance with Tribal Laws. Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!

Requirements

Must be able to make drinks to spec recipe.
Must demonstrate responsible alcohol service.
Must be able to serve food.
Must be able to handle cash & other forms of payment.
Must be able to make proficient sales transactions - using a point-of-sale system.
Must properly check I.D.s – for guests who appear to be under 30 years old.
Must maintain proper cash drawer balances.
Must be able to direct guests to areas/restrooms.
Must demonstrate impeccable product knowledge.
Must use suggestive selling - using proven techniques.
Must maintain a clean and organized bar area.
Must maintain proper product pars – through bar pulls & inventories.
Must stock liquor, beer, wine and glassware throughout the shift.
Must properly label, date, cover and refrigerate prepped items for the bar.
Must maintain a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware.
Must perform opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc.
Must answer questions - accurately and politley.
Must create memorable experiences.
Must entertain guests to create “Raving fans'.

Nice To Haves

Assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).

Responsibilities

Making drinks to spec recipe.
Demonstrating responsible alcohol service.
Serving food.
Handling cash & other forms of payment.
Making proficient sales transactions - using a point-of-sale system.
Properly checking I.D.s – for guests who appear to be under 30 years old.
Maintaining proper cash drawer balances.
Directing guests to areas/restrooms.
Demonstrating impeccable product knowledge.
Suggestive selling - using proven techniques.
Maintaining a clean and organized bar area.
Maintaining proper product pars – through bar pulls & inventories.
Stocking liquor, beer, wine and glassware throughout the shift.
Properly labeling, dating, covering and refrigerating prepped items for the bar.
Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware.
Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc.
Answering questions - accurately and politley.
Creating memorable experiences.
Entertaining guests to create “Raving fans'.