Bartender

Navy Pier•Chicago, IL

12h•Onsite

About The Position

Navy Pier is seeking energetic, guest-focused Bartenders to support the operation of seasonal mobile beverage carts throughout the Pier. This role is responsible for providing exceptional customer service while selling and serving ready-to-drink (RTD) alcoholic beverages to guests in a fast-paced, outdoor environment. Unlike a traditional bar operation, this position does not involve cocktail preparation, wine service, or draft beer service. Bartenders will be responsible for the sale, service, stocking, and inventory management of pre-packaged RTD beverages while ensuring compliance with all applicable liquor laws, company policies, and responsible alcohol service standards. The ideal candidate enjoys interacting with diverse guests, thrives in a high-volume entertainment environment, and is committed to creating memorable experiences for visitors to Navy Pier.

Requirements

Must be at least 21 years of age.
Strong communication and customer service skills.
Comfortable handling cashless transactions and point-of-sale systems.
Ability to remain professional and courteous in busy, fast-paced environments.
Demonstrated reliability, accountability, and attention to detail.
Ability to work evenings, weekends, holidays, and special events.
Valid Illinois BASSET Certification (or ability to obtain before first shift).

Nice To Haves

Previous bartending, concessions, food and beverage, hospitality, retail, or guest service experience preferred.
Experience in high-volume entertainment, sports, festival, concert, or event environments is a plus.
Food Handler Certification preferred.
1-2 years bartending, hospitality, or guest experience is preferred.

Responsibilities

Provide friendly, efficient, and professional service to guests at mobile beverage carts.
Verify guest age and identification in accordance with Illinois liquor laws and Navy Pier policies.
Safely and responsibly serve pre-packaged RTD alcoholic beverages.
Accurately process cashless transactions through point-of-sale systems.
Maintain knowledge of available products, pricing, and promotions.
Monitor guest consumption and refuse service when necessary, in accordance with responsible beverage service guidelines.
Stock, organize, and replenish beverage inventory throughout shifts.
Assist with daily cart setup, breakdown, cleaning, and securing of inventory.
Maintain a clean, organized, and guest-ready service area at all times.
Complete inventory counts and sales reconciliation as assigned.
Follow all health, safety, sanitation, and alcohol service requirements.
Support special events, peak attendance periods, and seasonal programming as needed.
Work collaboratively with Guest Experience, Security, and Operations teams to ensure a safe and enjoyable guest environment.
Perform other duties as assigned.