Bartender/Server - Full Time - Hilton Wilmington Christiana

Meyer Jabara Hotels•Newark, DE

3d•Onsite

About The Position

The Hilton Wilmington Christiana is looking for an experienced bartender with open availability. This role requires a "can do" and "guests first" attitude, working as a member of the overall hotel team to ensure guests have an experience that exceeds their expectations. The position involves professionally servicing hotel and transient guests in a unique dining experience, suggestive selling, and maintaining high standards of cleanliness and professional service. The ideal candidate will resolve guest complaints to the satisfaction of the guest, respond promptly to guest requests, and adhere to established uniform guidelines. This role also requires attending scheduled training sessions and ensuring adherence to procedures for hotel accounting, credit control, handling financial transactions, security of monies, guest security, and emergency procedures.

Requirements

Previous experienced required
Must be willing to work daytime, nights, weekends, and holidays
ABC license required

Responsibilities

Resolves guest complaints to the satisfaction of the guest; responds promptly to any guest request for service.
Arrives at work in a timely fashion in accordance with the posted schedule.
Abides by established uniform guidelines.
Maintains a “can do” and a “guests first” attitude at all times.
Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations.
Attends scheduled training sessions within the hotel as dictated by the Hilton brand and the hotel management.
Ensures adherence to procedures for hotel accounting, credit control, handling of financial transactions, security of monies, guest security and emergency procedures as established.
Professionally services hotel and transient guests in a unique dining experience.
Suggestive selling to guests.
Maintains high standards of cleanliness and professional service.
Knowledge and operation of the hotel P.O.S. computer system.
Complete knowledge of various hotel menu offerings.