Bartender/Server (Part-Time) | Dr. Wilkinson's Backyard Resort & Mineral Springs | Calistoga, CA

PM New•Calistoga, CA

39d•Onsite

About The Position

The House of Better Restaurant, located on the grounds of Dr. Wilkinson's Backyard Resort & Spa in Calistoga, is looking for a Bartender/Server. As a Bartender/Cashier, you will prepare beverages and/or serve food for the customer in a prompt and courteous manner while maintaining a high level of quality and consistency. Dr. Wilkinson's Backyard Resort and Mineral Springs is an iconic resort and spa destination offering time-honored mud bath and spa treatments, healing mineral pool soaks, and the best of Calistoga. The transformed resort honors its past with a new mid-century inspired design, refreshed guestrooms, a new restaurant, a re-imagined spa, and the proven mud bath treatments. The spa aims to make the art of mud bathing accessible for all.

Requirements

Must have High school diploma or equivalent.
Basic reading, writing, and math skills.
Must have minimum one-year experience in food service and display basic knowledge of foods and beverages, service standards and procedures.
Must meet state legal age requirements.
Must have Liquor Serving License depending on the requirement of the State.
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
May be required to work nights, weekends, and/or holidays.

Nice To Haves

Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments a plus.

Responsibilities

Greet guests pleasantly as they approach the bar; promote house drinks and utilize up-selling skills to maximize revenues.
Obtain, count and secure bartender’s bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift.
Promote teamwork and quality service through daily communication and coordination with other departments.
Prepare beverages requested by customers.
Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs.
Coordinate food service with restaurant(s) for bar/lounge guests if applicable.
Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
Alert Management of any service and/or safety issues.
Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies.
Perform pre- and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.).
Requisition all necessary supplies.
Inventory unused liquor and beverages.
Ensure that all liquor is properly secured before, during, and at close of shift.
Inspect bar daily for cleanliness and attractiveness and inspect all equipment and machinery for proper operation.
Sweep and mop bar floor after shift.
Wipe down counters, equipment, stools, chairs, tables, and other areas as required.
Maintain the proper care and cleanliness of tableware and serving equipment, handling both to minimize breakage.
Follow all company policies and procedures.
Immediately report all suspicious occurrences and hazardous conditions.
Maintain the cleanliness and safety of work areas at all times.
Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.
Attend all mandatory meetings as directed.
Perform other tasks, including cross-training, as directed.