Bartender/Server (Full-Time) | Smith Tower

Columbia Hospitality•Seattle, WA
•$21•Onsite

About The Position

Step into the historic landmark of the Smith Tower Observatory & Bar, where each cocktail is a carefully crafted masterpiece, and every detail tells a story. In this hybrid role as a Bartender/Server in our iconic establishment, you'll channel the spirit of the prohibition era, delighting guests with curated libations and personalized experiences. From meticulously measured ingredients to engaging conversations, you'll ensure that every visit to our bar is a journey into the heart of vintage charm and unforgettable fun.

Requirements

  • Previous experience in a high-volume restaurant or hospitality environment preferred.
  • The ability to read, write and speak English fluently is required to read, analyze, and interpret regulations.
  • Exceptional communication and interpersonal skills, with a genuine passion for hospitality, tourist attractions, and guest service excellence.
  • Strong guest skills with the ability to be solutions oriented.
  • The ability to perform essential functions and a computerized point of sale system.
  • Ability to stand up and down for more than three (3) hours at a time.
  • The ability to de-escalate, be organized, and handle busy operations.
  • Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends, and holidays.
  • Ability to lift (25+) Pounds.
  • Basic math skills required.

Responsibilities

  • Working as a hybrid bartender and server taking orders accurately and efficiently, ensuring all special requests and dietary restrictions are accommodated with care.
  • Responsible for preparing all alcoholic and non-alcoholic beverage orders for the bar area guests and service team in accordance with recipe standards.
  • Maintain daily knowledge of food and beverage offerings, including menu changes and sold-out items.
  • Ensure attractive, consistent presentation of all cocktails and non-alcoholic beverages.
  • Keeping the bar area clean and organized and consistently washing glassware and barware as needed.
  • Maintains cleanliness in and around the dining area, including bussing and wiping down tables.
  • Delivering a warm and welcoming experience to every guest, providing attentive and exceptional service throughout their visit.
  • Demonstrates in-depth knowledge of our menu items, including our curated cocktails, and confidently making recommendations to enhance the guest experience.
  • Work as a banquet/catering bartender private events, promotional/consumer events, and meetings as instructed by F&B Manager and Banquet Captain.
  • Adherence to all food safety and health practices.
  • Adherence to all Washington State Liquor Laws, including the practice of valid ID checks.
  • Proactively addressing any guest concerns or feedback, going above and beyond to exceed expectations and resolve issues swiftly.
  • Other duties as assigned by management

Benefits

  • Hourly Wage: $21.30
  • Get Paid Daily
  • Paid Time off & Holiday Pay
  • Medical, Dental, Vision, Disability, 401K
  • HSA/FSA Plans -with employer contribution
  • Values Based Culture
  • Culture Add
  • Referral Bonus
  • Discounted Lodging, Dining, Spa, Golf, and Retail
  • Employee Assistance Program “Columbia Cares”
  • Volunteer Opportunities
  • Committee Participation Opportunities
  • Task Force Work Opportunities
  • Online Learning Platform to Help You Grow!
  • Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
  • Tip Pooling Eligible
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