Bartender/Server

LATOUR HOTELS & RESORTS, INC.Murrells Inlet, SC
Onsite

About The Position

LaTour Hotels & Resorts is currently hiring at our Wachesaw Golf location in Murrells Inlet, SC. This is a great opportunity to join a company that recognizes talent, promotes from within, and invests in its employees’ success. As an Employee Stock Ownership Plan (ESOP) company, our team members are more than just employees—they’re owners. Your success contributes directly to the success of the company, and we’re committed to helping you grow. We also offer travel benefits through our employee travel club, including: Deeply discounted stays at our resorts Discounts at partner hotels and resorts Savings on travel-related expenses like airfare and car rentals Part-time employees can also look forward to a benefits package that includes access to Teledoc, Employee Assistance Program, and potential eligibility to enter into our 401(k) plan! POSITION SUMMARY The Server position will serve guests by providing courteous and efficient service that meets or exceeds the guests’ dining expectations. The Bartender is responsible for mixing and serving drinks to owners and guests, as well as delivering exceptional food and beverage services in accordance with current applicable federal, state, and local standards, guidelines, and regulations, with our established policies and procedures

Requirements

  • High School education or equivalent experience
  • Local and state required license(s)
  • Ability to calculate figures and make change
  • Knowledge of proper dining service procedures
  • One year of bartending or related experience in a full-service restaurant.
  • One year of food and beverage experience.
  • Ability to communicate verbally with customers and other associates
  • Ability to write business correspondence as required
  • Maintain appearance, attire, and hygiene standards
  • Follow established sanitary practices of hand washing and handling of service ware
  • Ability to operate computerized Point of Sale register system
  • Must meet minimum age for preparing and serving alcoholic beverages.
  • High School diploma or GED.
  • Must have TIPS and ServSafe Certifications, or be willing to obtain after hire.

Nice To Haves

  • ESOP company

Responsibilities

  • Supports a strong commitment to provide excellent guest service and ensures a pleasant and enjoyable dining experience for snack bar patrons.
  • Completes training requirements and follows service standards as trained.
  • Greet guests promptly and courteously.
  • Understands and executes established procedures for verifying guests’ ability to legally purchase and consume alcohol and knows how to prevent a guest from overindulging.
  • Learn all menus and can communicate all food and beverage offerings.
  • Prepare guest orders as needed, to include sandwiches, hot dogs, etc.
  • Effectively uses suggestive selling techniques while taking guest orders.
  • Records and prepares food and beverage orders, enters orders into the computer system, and safely delivers orders to guests.
  • Monitors and addresses guest needs during meal.
  • Collects monies owed for food and beverages and properly performs all guest check accountability procedures.
  • Performs tip declaration activities
  • Performs daily cleaning activities, and all open and closing checklist items as may be appropriate with your assigned shift.
  • Performs food running and station set-up / break-down responsibilities as assigned.
  • Flexibility with work schedule and availability to meet business demands.
  • Follow all health department rules and regulations for food prep and sanitation requirements
  • Provide your own cash bank (suggested amount $100-$150 in change and small bills)
  • Participate in a team environment that promotes sales and service success.
  • Actively participate in all restaurant-related meetings and training sessions, and apply learned skills on the job.
  • Be receptive to feedback and coaching.
  • Possess complete knowledge of all food and beverage menus – including specials, ingredients, preparation methods, and presentation.
  • Possess knowledge of beer, wine, and spirits.
  • Possess complete knowledge and application of all Hospitality Standards, including sanitation guidelines and safety procedures.
  • Balance excellent service between bar-top guests and the service well, and fill orders with precision.
  • Practice proper cash-handling, and accurately record all sales of food and beverages while working.
  • Maintain a clean, sanitary, and safe environment for all team members and guests.
  • Perform opening and closing procedures, while organizing and preparing for your shift.
  • Maintain proper stock levels (including inventory control and ordering) of perishables and spirits according to projected business.
  • Properly store and rotate all products.
  • Handle equipment, appliances, small wares, supplies, and tools.
  • Communicate effectively with co-workers and managers.
  • Assist in the training of new employees.
  • Help radiate positivity to ensure guest satisfaction at all times.
  • Welcome and greet all new and returning guests, using the guest’s name whenever possible. Also provide a sincere farewell to any guests leaving.
  • Verify proper government-issued identification of guests when alcohol is ordered as required by state and federal law.
  • Adhere to company, division, and location policies and procedures.
  • Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
  • Performs any other duties, assignments and responsibilities as requested.
  • Perform other duties as required by management

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • Deeply discounted stays at our resorts
  • Discounts at partner hotels and resorts
  • Savings on travel-related expenses like airfare and car rentals
  • Access to Teledoc
  • Employee Assistance Program
  • Potential eligibility to enter into our 401(k) plan
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