Bartender I

Viejas Casino & Resort•Alpine, CA

21d

About The Position

Job Description • Takes beverage orders from the floor/server tickets. • Presents drink options, makes recommendations and answer questions regarding beverage ingredients and preparation. • Enters orders into POS system and performs cash handling transaction prescribed in the organization policies and procedures. • Pours and serves wine, champagne, and bottled or draft beers, and non-alcoholic beverages with proper garnishes. • Mixes liquor, juice, soda, water, fruit, sugar and other ingredients to prepare cocktails and other beverages by adhering to recipes. • Assists the restocking and replenishment of bar inventory and supplies. • Prepares garnishes for drinks. • Properly stocks and rotates liquor, beer, wine, and garnishes in bar area. • Reports all equipment problems and bar maintenance issues to the manager. • Notifies manager when a guest is not 100% satisfied with their experience. • Maintains knowledge of fine wines, beers and differences in liquor offered at the bar. • Maintains knowledge of and effectively promotes company services and player’s club program. • Practices alcohol awareness and gets manager involved when necessary. • Knows the legal drinking age and procedures for asking proof of age. • Ensures closing procedures are followed for paperwork, receipts balance, and inventory count. • Keeps entire bar, glassware, utensils, and equipment clean and organized through the shift. • Attends all schedule team member meetings and trainings; brings suggestions for improvement. • Ensures that a clean, safe, hazard-free work environment is maintained. • Complies with company and departmental policies and standard operating procedures, applicable governmental laws and regulations. • Performs other duties as assigned. • Does not provide supervision to other team members. • High school diploma or general education degree (GED). • Food Handler’s Certificate required. • RASS or TIPS Certification of alcohol awareness program must be obtained within 30 days of employment and maintain current certification. • California Responsible Beverage Service Training and Certification required upon hire. • Must be 21 years of age or older. • 0 to 1 years of related experience and/or training. • Good verbal, written, and interpersonal communication skills. • Possess basic math skills and have the ability to handle money and operate a cash register. • Strong customer service skills. • Knowledge of bar operations, service procedures and function. • Working knowledge of beer, wine, liquor, and common drink recipes. • Must possess an outgoing, positive attitude and work well with other team members. • Ability to multitask and must maintain high personal grooming standard. • Ability to work in a fast paced, high activity environment. • Must be flexible to work different shifts, evenings, weekends, and holidays. 85% of our Management Team have been promoted from within On our most recent Engagement Survey, 82% of our Team Members expressed that they were grateful to work at Viejas 40% of our Team Members have worked for us for more than 5 years and 23% for more than 10 years San Diego's Premier Gaming Resort, Viejas Casino & Resort is a AAA Four Diamond Award recipient since 2013. Viejas Casino & Resort features world-class gaming with thousands of slot machines, exciting table games, an outlet shopping center, and an off-track betting facility. Viejas Casino & Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse which offers classic and contemporary cuisine for the definitive gourmet experience. Baron Long Bar & Grill offers a casual sports bar dining experience with quality ingredients and house-made preparations. Ginger Noodle Bar offers classic and contemporary Asian fare in a comfortable and modern contemporary setting with an organic and natural influence. Grab & Go is the ideal place to enjoy sandwiches, burgers, pizzas, wholesome Poke bowls, and much more, all with speedy service to swiftly get you back to the game —24 hours a day! Viejas Hotel features 203 luxury rooms and 34 VIP suites, including a lush, spacious pool and lounge area and nine indoor-outdoor meeting spaces, including the magnificent Oak Ballroom. The highly anticipated adult-only tower, Willows Hotel & Spa offers an additional 159 VIP suites and luxury spa facilities. A perfect place to relax and regenerate, The Spa at Willows Hotel & Spa is a full-service spa that accentuates your Resort experience. Indulge in signature body and facial treatments specifically created to beautify and regenerate. Amenities include a steam room, sauna, saltwater pool, and whirlpool. The beautiful Viejas Outlets, located across the street from the casino, offers visitors a unique shopping experience with highly acclaimed stores, numerous eateries, Viejas Bowl, and Southern California’s largest outdoor ice rink. The best casino in San Diego just got even better. The Viejas Pit Stop, located at the Eastern parking lot is an oasis of travel perfection. With 16 gas pumps, 4 diesel pumps, a car wash and a comprehensive convenience store, to include hot and cold meal favorites, like BBQ Sandwiches, Mexican items, Wings, Pizza, fresh Donuts and more! Open 24 hours a day! AND myViejas players are able to redeem their points for fuel! Retirement 401(k) with company match Medical, Dental, Vision Benefits (80% paid by Viejas) Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!) Accident, Critical Illness & Disability Insurance Available Employee Assistance Program Bonus Eligibility for all Team Members $5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment) Unlimited Chiropractor Benefit with $10 co-pay Gym Membership Reimbursement Viejas Pit Stop Fuel Discount And, much more! Benefits vary for PT and FT employment

Requirements

High school diploma or general education degree (GED).
Food Handler’s Certificate required.
RASS or TIPS Certification of alcohol awareness program must be obtained within 30 days of employment and maintain current certification.
California Responsible Beverage Service Training and Certification required upon hire.
Must be 21 years of age or older.
0 to 1 years of related experience and/or training.
Good verbal, written, and interpersonal communication skills.
Possess basic math skills and have the ability to handle money and operate a cash register.
Strong customer service skills.
Knowledge of bar operations, service procedures and function.
Working knowledge of beer, wine, liquor, and common drink recipes.
Must possess an outgoing, positive attitude and work well with other team members.
Ability to multitask and must maintain high personal grooming standard.
Ability to work in a fast paced, high activity environment.
Must be flexible to work different shifts, evenings, weekends, and holidays.

Responsibilities

Takes beverage orders from the floor/server tickets.
Presents drink options, makes recommendations and answer questions regarding beverage ingredients and preparation.
Enters orders into POS system and performs cash handling transaction prescribed in the organization policies and procedures.
Pours and serves wine, champagne, and bottled or draft beers, and non-alcoholic beverages with proper garnishes.
Mixes liquor, juice, soda, water, fruit, sugar and other ingredients to prepare cocktails and other beverages by adhering to recipes.
Assists the restocking and replenishment of bar inventory and supplies.
Prepares garnishes for drinks.
Properly stocks and rotates liquor, beer, wine, and garnishes in bar area.
Reports all equipment problems and bar maintenance issues to the manager.
Notifies manager when a guest is not 100% satisfied with their experience.
Maintains knowledge of fine wines, beers and differences in liquor offered at the bar.
Maintains knowledge of and effectively promotes company services and player’s club program.
Practices alcohol awareness and gets manager involved when necessary.
Knows the legal drinking age and procedures for asking proof of age.
Ensures closing procedures are followed for paperwork, receipts balance, and inventory count.
Keeps entire bar, glassware, utensils, and equipment clean and organized through the shift.
Attends all schedule team member meetings and trainings; brings suggestions for improvement.
Ensures that a clean, safe, hazard-free work environment is maintained.
Complies with company and departmental policies and standard operating procedures, applicable governmental laws and regulations.
Performs other duties as assigned.
Does not provide supervision to other team members.

Benefits

Retirement 401(k) with company match
Medical, Dental, Vision Benefits (80% paid by Viejas)
Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!)
Accident, Critical Illness & Disability Insurance Available
Employee Assistance Program
Bonus Eligibility for all Team Members
$5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment)
Unlimited Chiropractor Benefit with $10 co-pay
Gym Membership Reimbursement
Viejas Pit Stop Fuel Discount