Bartender/Hourly Manager - Shin Dig, Indy

CRG Dining•Indianapolis, IN

46d•Onsite

About The Position

As a Bartender/Hourly Manager, you play a crucial role in ensuring a positive dining experience for our guests. You are responsible for providing exceptional customer service, taking orders accurately, serving food and beverages promptly, and maintaining a clean and organized dining area. Your friendly and attentive demeanor will contribute to the overall success of our restaurant.

Requirements

Previous serving experience is preferred but not required; training will be provided.
Excellent communication and interpersonal skills.
Strong attention to detail.
Ability to work in a fast-paced and high-pressure environment.
Team player with a positive attitude.
Ability to stand and walk for extended periods.
Flexibility to work evenings, weekends, and holidays.
Knowledge of food and beverage offerings is a plus.
Must be able to lift trays of food and beverages.
Ability to stand, walk, and carry trays for extended periods.
Ability to bend, stoop, and reach as necessary.

Responsibilities

Provide attentive, knowledgeable, and friendly table service
Take food and beverage orders accurately
Deliver food and drinks in a timely manner
Ensure guest satisfaction throughout the dining experience
Prepare classic cocktails, beer, and wine orders
Maintain a clean and organized bar area
Support bar operations during peak hours
Follow all responsible alcohol service guidelines
Oversee all opening/closing operations: staff checkouts, side work completion, end-of-day reporting, and building security as needed
Ensure smooth service by supporting both front-of-house and back-of-house teams
Provide on-the-spot coaching and leadership to hourly team members
Resolve guest issues with professionalism and urgency
Maintain compliance with all safety, sanitation, and company standards
Serve food and beverages promptly and according to established presentation standards.
Monitor guests' needs and promptly refill drinks, clear empty plates, and provide additional items as requested.
Ensure that all meals are served correctly, with the appropriate condiments and accompaniments.
Set up and clean tables before and after guest use.
Ensure the dining area is clean, well-maintained, and properly stocked with utensils, napkins, and condiments.
Assist in overall restaurant cleanliness, including helping with dishwashing and cleaning tasks as needed.
Collaborate effectively with kitchen staff, bartenders, and other servers to ensure smooth and efficient restaurant operations.
Communicate guest feedback and special requests to the appropriate team members.
Promote daily specials, desserts, and beverages to increase sales.
Suggestively sell additional items or upgrades to enhance the guest experience.
Adhere to all health and safety guidelines, including food safety regulations.
Follow company policies and procedures regarding alcohol service and guest conduct.
Handle cash and credit card transactions accurately and securely.