Bartender/Barista

THE RANCH AT LAGUNA BEACH • Laguna Beach, CA

3d • $17 - $17 • Onsite

About The Position

Take food and beverage orders from Pantry Guests and Porch Servers, making cocktails, coffee drinks and serving food items prepared by the kitchen. Greet all guests with fast, friendly, personalized service according to FORBES and Ranch LB standards. Take food and beverage orders for all guests using suggestive selling techniques. Develop relationships with guests by learning their names, favorite drinks & food items and talk to guests. Knowledgeable of food & drinks to answer guest’s questions regarding coffee blends, smoothies, preparation of food and baked good items. Prepare food and drinks for guests, ensure that the proper materials and supplies are on hand, and re-stock as needed. Ensure that minors and intoxicated persons are not served alcoholic beverages. Maintain proper condition and cleanliness of dining areas and servicing equipment. Control guest checks and secure proper payment. Ensure station is kept clean and keep inventory of opening and closing spirits. Perform various side duties as assigned by the Outlet Supervisor and Manager. Maintain a positive, professional attitude and keep up company morale. This description is not intended to be all-inclusive. Other related duties may be assigned as required in addition to the principal duties outlined above. In addition, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of The Ranch Laguna Beach: Regularly cleans the pantry area, floor, coffee machines, counters, takes out trash, etc. Assist in moving any tables and chairs as needed. Inform supervisor of any problems or complaints. Additional duties as necessary and assigned. Inform manager on duty of any operational inconsistencies.

Requirements

• High school or equivalent education required.
• Must be of minimum age to pour and serve alcohol.
• Prior experience as a full-service Barista and Bartender, Front of House customer service experience required.
• Must be able to make all requested coffee and alcoholic drinks.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Knowledge of appropriate table settings and service ware.
• Ensure guest comfort and safety throughout service.
• Must possess basic computer skills.
• Ability to describe all menu items and methods of preparation and to use suggestive selling techniques to encourage the guests to choose items that are house specialties.
• Ability to notify management of any inappropriate behavior from the guest such as intoxication.
• Excellent customer service skills, ability to organize and prioritize work, solve problems and make rational decisions.
• Must possess basic computational ability.
• Most work tasks are performed indoors and outdoors. The temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.
• Must be able to stand and exert well-paced mobility for up to 8 hours in length.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
• Must be able to lift up to 30 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.
• Regular attendance is essential to the successful performance of this position.
• Upon employment, all team members are required to fully comply with company rules and regulations for the safe and effective operation of The Ranch’s facilities.
• All employees are expected to read, understand, and comply with this EEO Policy.

Nice To Haves

• Develop relationships with guests by learning their names, favorite drinks & food items and talk to guests.
• Knowledgeable of food & drinks to answer guest’s questions regarding coffee blends, smoothies, preparation of food and baked good items.

Responsibilities

• Take food and beverage orders for all guests using suggestive selling techniques.
• Prepare food and drinks for guests, ensure that the proper materials and supplies are on hand, and re-stock as needed.
• Ensure that minors and intoxicated persons are not served alcoholic beverages.
• Maintain proper condition and cleanliness of dining areas and servicing equipment.
• Control guest checks and secure proper payment.
• Ensure station is kept clean and keep inventory of opening and closing spirits.
• Regularly cleans the pantry area, floor, coffee machines, counters, takes out trash, etc.
• Assist in moving any tables and chairs as needed.
• Inform supervisor of any problems or complaints.
• Additional duties as necessary and assigned.
• Inform manager on duty of any operational inconsistencies.

Benefits

• Discount packages include: Free golf (based on availability), discounted pet insurance, discounted tickets to Disneyland, Universal Studios, Knotts Berry Farm and more!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED