Madhappy NYC Pantry Part-Time Barista

Madhappy•New York, NY

20d•Onsite

About The Position

Madhappy is seeking a part-time barista for its Pantry by Madhappy flagship location in Nolita, New York City. The role involves providing superior customer service, maintaining high operational standards, and representing the Madhappy brand. The ideal candidate must be based in New York City.

Requirements

1+ years of coffee and/or coffee related experience
Knowledge of coffee and experience in matcha preparation
Previous experience working in a small team environment
Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, as needed
Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members
Familiarity with the Madhappy brand and mission

Nice To Haves

Can build authentic and meaningful connections with customers, fostering a welcoming and inclusive atmosphere.
Adaptable to both quiet and fast-paced environments with ease, maintaining focus and efficiency.
Demonstrate honesty and integrity in all aspects of work, earning trust from both customers and team members.
Approach challenges with a problem-solving mindset, resolving issues quickly and effectively as they arise.

Responsibilities

Greet every customer warmly, creating meaningful connections by answering questions and making personalized recommendations.
Prepare drinks with precision and consistency, prioritizing quality to ensure an exceptional customer experience.
Maintain cleanliness and organization in both work and customer areas by wiping down surfaces, dusting, and keeping the shop's appearance polished and inviting.
Show consistent care and respect for all coffee equipment, including the espresso machine, grinders, PUQ press, and knock box, ensuring proper maintenance and functionality.