Alfred Pasadena | PT Barista

ALFRED GROUP•Pasadena, CA

22h•Onsite

About The Position

Alfred opened its first location in January of 2013, guided by core values of Team Culture, Customer Experience, and Quality Products. The company has built a passionate following with innovative drinks, eye-catching design, and top-notch customer service across locations in Los Angeles, Austin, San Francisco, and the Middle East. Alfred's mission is for every customer to be thrilled with their visit and beverage.

Requirements

A passion for working with the public in a customer-facing capacity.
Strong communication and interpersonal skills.
Ability to work well in a team environment and under pressure.
Positive attitude and willingness to learn.
Flexibility to attend quarterly team meetings or trainings that may occasionally be scheduled outside of regular working hours.
Maintain a minimum of 3 shifts per week.

Nice To Haves

Previous experience in a café or restaurant setting preferred a plus, but not required.

Responsibilities

Greet guests warmly, deliver exceptional service, and anticipate needs.
Explain beverage and food options, answer questions, and build customer rapport.
Handle phone inquiries, process orders accurately, and manage mobile app operations.
Maintain a calm and welcoming presence during busy periods.
Craft consistent, high-quality beverages following Alfred standards.
Maintain coffee equipment and understand coffee/tea origins and flavor profiles.
Prepares food according to Alfred recipes, understands food handling protocols, explains food options to customers, and maintains a clean prep space.
Reports safety hazards to the manager on duty.
Collaborates effectively with colleagues through active listening, clear communication, and a solution-oriented approach.
Informs management of operational inconsistencies and performs duties with a team focus.
Ensure a clean and organized work environment, restock shelves, and assist with deliveries.
Practice active listening, communicate effectively with colleagues, and support a team-oriented approach.
Report operational inconsistencies and maintain a safe work environment by following hygiene protocols along with food and health safety standards.
Follows all company procedures for cash handling, food safety, cafe organization, sanitation, and hygiene.
Reports safety hazards and employee accidents to the manager on duty.
Maintains consistent attendance, provides advance notice for scheduling conflicts, and adheres to company policies.
Adhere to all policies and procedures outlined in Company’s employee handbook.
Any other tasks that may be assigned to meet company goals.