Barista (On-Call)

Four Seasons•Minneapolis, MN

11d•Onsite

About The Position

The Four Seasons Hotel Minneapolis seeks a Barista to join their talented team. This role is responsible for serving guest needs by providing exceptional knowledge of coffee, tea, and food items, as well as information regarding preparation methods. The Barista will be part of a team that fosters connection, celebrates character, and develops craftsmanship.

Requirements

A minimum of 2 years of hospitality or related work experience is preferred.
High school education or equivalent experience.
Requires reading, writing and oral proficiency in the English language.
Ability to make coffee and tea drinks at the guest requests and Four Seasons standards specifications.
Ability to accurately process cash and credit card transactions.
Valid work authorization for the U.S.

Responsibilities

Providing counter service to guests through taking verbal requests for food and accommodating the expediting of such requests, including any special needs or requests through using the hotel’s point-of-sales system.
Checking completed orders with the guest’s original order and providing items to the guest at the counter or table in a timely manner.
Describing the selection of food and beverage menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste, and preparation methods.
Accommodating guest orders.
Anticipating guest needs, ascertaining satisfaction, and offering suggestions.
Responding urgently and appropriately to guest concerns and requests.
Properly and accurately closing guest checks; processing cash and credit card payments; properly settling voided checks or complimentary items.
Breakdown, cleaning and set-up of Stir and its adjacent areas, including front of house, back of house and seating areas.
Complying with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
Working harmoniously and professionally with co-workers and supervisors.
Assisting with daily inventory and ordering and stocking food, beverage, and paper supplies.

Benefits

Wage: $16.37 per hour + tips
Comprehensive health and vision insurance (Available to Full-Time employees only)
Discovery nights at Four Seasons Properties around the globe
Holiday and vacation pay (Available to Full-Time employees only)
Daily meals inspired by award-winning chefs
Uniforms and uniform care
Sick pay
Disability coverage and life insurance (Available to Full-Time employees only)
Parking discounts
Staff lounge and cafeteria space with city view
Up to eight weeks of parental leave pay (Available to Full-Time employees only)
Fur baby insurance
401(k) retirement plan
Discounted accommodations at Four Seasons properties worldwide
Dental coverage available at a discounted rate (Available to Full-Time employees only)