Barista - Nights

Saint Luke's Physician Group•Kansas City, MO
•Onsite

About The Position

The barista prepares a variety of iced and hot beverages following customer orders and our standard recipes. The barista is responsible for serving all products with friendly, individualized attention towards each customer and educating customers about our many offerings including pastries, coffees, kombucha, gelato, and teas. The barista fulfills any other duties the management team assigns and represents Saint Luke's in a professional manner. This role will be a combination of Food Service Worker and Barista position. From 4:00 PM to 6:30 PM, the employee will work in the kitchen assisting where needed and helping deliver patient trays. At 6:30 PM, they will transition to the coffee shop, where they will prepare for opening at 7:00 PM and operate the coffee shop until midnight. The remaining 30 minutes of the shift will be used to count the register, clean, and complete the closing checklist.

Requirements

  • Less than 1 year of applicable experience.
  • Proficiently prepares drinks following customer orders and our standard recipes.
  • Proficient on IT systems as required.
  • Proficient in cash handling, counting, end of shift reports and cash drops.

Responsibilities

  • Prepares a variety of iced and hot beverages following customer orders and standard recipes.
  • Serves all products with friendly, individualized attention towards each customer.
  • Educates customers about offerings including pastries, coffees, kombucha, gelato, and teas.
  • Fulfills other duties assigned by the management team.
  • Represents Saint Luke's in a professional manner.
  • Ensures that all drip coffee varieties are brewed fresh and replenished promptly.
  • Maintains proper food handling procedures when serving drinks, pastries, and gelato.
  • Routinely cleans and sanitizes workstations as well as customer seating areas and self-service areas.
  • Accurately rings sales orders into cash register and counts back change to customers.
  • Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items.
  • Restocks shelves and coolers with products while ensuring proper rotation procedures (FIFO).
  • Follows proper cleaning procedures for all equipment (smoothie machine, espresso machines, dishwasher, coolers).
  • Answers customer questions in a friendly manner, including directions around the hospital.
  • Preps and prepares menu items and recipes as required based on inventory, rotation, and usage.
  • Proficient on IT systems as required.
  • Proficient in cash handling, counting, end of shift reports and cash drops.
  • Assists in the kitchen where needed and helps deliver patient trays from 4:00 PM to 6:30 PM.
  • Prepares coffee shop for opening and operates the coffee shop.
  • Counts the register, cleans, and completes the closing checklist.
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